Recent Posts

Emergency Services Company 24/7/365

1/18/2018 (Permalink)

Water Damage Emergency Services Company 24/7/365 Our team addressing a water loss at a business in Hazleton during the recent snow storm.

Neither rain, sleet nor snow will stop the SERVPRO of Hazleton/Dallas/Harveys Lake team from responding to water disasters throughout Lackawanna and Luzerne Counties. As this extreme cold weather pattern remains in force , our team continues to meet the demand for restoration services of burst water pipes. Drying homes and businesses, making them safe and returning them back to pre-damaged condition is our specialty. If your home or business experienced water damage or your basement flooded call the specialist at SERVPRO of Hazleton/Dallas/Harveys Lake at (570) 235-1646. Serving Lackawanna and Luzerne Counties including all parts of Hazleton.

Large Scale Water Damage

1/15/2018 (Permalink)

Water Damage Large Scale Water Damage This basement flooded with over 5ft of water due to a sprinkler system freezing and bursting. This weather is causing havoc in Luzerne County.

This extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure.
The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Hazleton/Dallas/Harveys Lake was called by the city to address the property.
Large scale water disasters are SERVPRO of Hazleton/Dallas/Harveys Lake specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.

Thermal Imaging

1/11/2018 (Permalink)

Thermal imaging technology allows restoration companies like SERVPRO of Hazleton/Dallas/Harvey Lake the ability to determine exactly what is wet and what is dry. In the most basic of terms, thermal imaging allows you too see an object’s heat radiating off itself. Thermal cameras more or less record the temperature of various objects in the frame, and then assign each temperature a shade of a color, which lets you see how much heat its radiating compared to objects around it.

Colder temperatures are often given a shade of blue, purple, or green, while warmer temperatures can be assigned a shade of red, orange, or yellow. For example, in the image at the top of this post, you’ll notice the person is covered in shades of red, orange, and yellow, while other areas are blue and purple. That’s because he is radiating more heat than surrounding objects.

This technology allow SERVPRO  Hazleton/Dallas/Harveys Lake certified water restoration technicians the ability to concentrate on the wet areas saving time and money by knowing exactly what to address. It also ensues that we do not miss any areas and will also confirm when things are dry ensuring proper and professional mitigation services.

Technology like thermal imaging is just one reason that insurance companies choose SERVPRO of Hazleton/Dallas/Harveys Lake as their chosen restoration company. We are emergency services company available 24/7 throughout the Luzerne County area.


1/5/2018 (Permalink)

Storm Damage Bombogenesis If this happens to you. Call us. (570) 235-1646


SERVPRO of Hazleton/Dallas/Harveys Lake is in the midst of addressing the prevalence of burst pipes throughout Northeastern Pa. Unfortunately this extreme weather pattern will continue for the next few days exasperating the problem. When this extreme weather pattern changes early next week, we will see a increase in the number of burst pipes. It’s not the freeze but the thaw that causes the disaster.

It is possible that we are unaware of any frozen pipes until it is too late. Whether it be a dishwasher, an infrequent used bathroom or a washing machine, sometimes we are unaware. As proactive as we may be, sometimes things happen and SERVPRO of Hazleton/Dallas/Harveys Lake is here for those times.

We are available 24/7 to respond to any water disaster resulting from this storm. We have the experienced water restoration technicians and specialized equipment to help make it "Like it never even happened”. We are proud to serve our local Luzerne county community.

What to do if your pipes freeze

1/3/2018 (Permalink)

Water Damage What to do if your pipes freeze Never use an open flame to de-thaw frozen pipes. Here a great picture of ice within the plumbing lines.

With this recent extended cold spell throughout northeastern Pa., frozen pipes are not an uncommon problem.  Plumbers are extremely busy helping homeowners deal with this issue. There is a right and wrong way to resolve this problem.

Let's begin by mentioning what not to do. NEVER USE A OPEN FLAME! While this may be tempting, its a fire hazard and SERVPRO of Hazleton/Dallas/Harveys Lake has responded to 2 home fires  in western Luzerne County these past two weeks because of this. No blow torches or open flame heaters period. A fire is not better than a flood!

So what are the acceptable methods for de-thawing frozen pipes. Most experts will recommend using either a blow dryer or heating tape. Both these methods will gradually de-thaw the ice within the lines and allow the water to flow. Ideally you want this process to occur slowly.

An ounce of prevention is worth a pound of cure, but if this should occur be smart and be safe.

How to avoid frozen pipes

1/2/2018 (Permalink)

Water Damage How to avoid frozen pipes Pictures is a burst water pipe that caused thousands of dollars in damage in a business in Dallas.

Frozen pipes are unfortunately not uncommon this time of year in Northeastern Pennsylvania. However, this year its has been especially cold and for days at a time which lead to even a greater prevalence of this problem and SERVPRO of Hazleton/Dallas/Harveys Lake has been extremely busy dealing with the result of when the pipe burst. A water disaster!

Most of these situations can be avoided with a little proactive planning. When the temperatures dip it is important that you keep your heat no colder than 58 degrees. Open up cabinet doors to allow the heat to circulate under sinks. Allow the faucets to drip. Running water is much less likely to freeze.

Insulate exposed pipes, especially ones near an exposed outside walls like basements. Close up all open cracks in the foundation with either caulk or insulation. 

All these tips will improve the chances that pipes will not freeze. And remember, it's the thaw, not the freeze that causes the water damage.

Be proactive and avoid any potential water disasters in in-door flooding.

Fire Restoration is an Extensive Process

12/14/2017 (Permalink)

Fire Damage Fire Restoration is an Extensive Process Soot damage from a single apartment fire. Secondary damage is commonplace and is one reason fire mitigation is a costly process.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment highrise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Hazleton/Dallas/Harveys Lake have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Hazleton/Dallas/Harveys Lake is Luzerne Counties leader in smoke, fire and water cleanup and restoration. 

Reducing Business Interruption

12/13/2017 (Permalink)

Commercial Reducing Business Interruption Response time matters in reducing business interruption. 24/7/365 we answer the call.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Hazleton/Dallas/Harveys Lake was recently called to a apartment building fire in Hazleton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of Hazleton/Dallas/harveys Lake, Western Luzernes county's premier cleanup and restoration company. 24/7 we respond.

Frozen Pipes-Preventive Planning

12/8/2017 (Permalink)

Water Damage Frozen Pipes-Preventive Planning This is the result of a frozen pipe that burst upon thaw. You can image the amount of damage it caused to a nursing home in Dallas.

As I woke up this morning freezing, the thoughts of frozen pipes occurred to me. Winter is the restoration industry's busiest time and busted water pipes are a leading cause. Many times this costly damage could of been prevented with some easy preventive maintenance steps.

1. Pipe wrap to insulate the expose piping in the basement of your home. This is an inexpensive way to be proactive and to ensure that the exposed pipes will not freeze.

2. Seal/insulate all small cracks and openings in your basement. Wires and pipes run inside/out of homes and could leave small open spaces which will permit freezing wind to directly affect an area of pipe. That area could freeze and burst. This again is a simply and cost efficient way to keep the heat inside and the cold out.

3. During those especially freezing nights, let the faucets slowly drip. Running water through the pipes will prevent it from freezing. Also, open cabinet doors under the sinks to allow the home heat to circulate underneath. Again, a few degrees can make a tremendous difference.

SERVPRO of Hazleton/Dallas/Harveys lake is here to serve the Western Luzerne county for all your smoke fire and water cleanup and restoration needs. We are an emergency services company available 24/7 to help make it "Like it never even happened."

Pigeon Dung Cleanup

12/6/2017 (Permalink)

Commercial Pigeon Dung Cleanup Pigeon dung in large quantities is a environmental hazard and requires a professional cleaning company to restore the property.

Idol buildings become the pigeons playground!

We have all seen pigeons nesting on ledges and using broken windows and open spaces as the entranceway to a warm safe environment inside of a vacant building. Most times we don't think twice about it until it's time to sell or renovate. Then what happens?

Did you know that pigeon dung in large quantities has the potential to cause health issues and is an environmental hazard. technically the building would be a biohazard scene and many times the property owner does not have the resources to address the problem.

SERVPRO of Hazleton/Dallas/Harveys Lake has the specialized personnel and equipment to handle a pigeon dung damaged building. Pictured is a recent job we completed at an abandoned building in Pittston. The cleanup was necessitated when the building was placed on the market to be sold.

As a specialty cleaning company we were able to return the building to a safe environment while ensuring that all the pigeon "doors" were secured. The building can now be sold for a larger asking price. Call us for all your biohazard cleanup concerns.