Recent Posts

Rain Rain Go Away

8/10/2018 (Permalink)

Storm Damage Rain Rain Go Away Heavy rains have lead to flash flooding and basements filled with water.

Northeastern Pennsylvania has experienced what seems like several weeks of rainy days. From a consistent light rain to violent thunderstorm leading to flash flooding, SERVPRO of Hazleton/Dallas/Harveys Lake is extremely busy helping home and business owners making it "Like it never even happened."

These storms have wreaked havoc in the region overwhelming sump pumps, backing up sewer systems and leading to flooded basements. Most times a homeowners insurance policy will NOT cover outside water in leading to thousands of dollars of out of pocket expenses and the secondary damage as a result of improper cleanup is yet untold.  If your basement does take water install a sump pump. And with sump pump purchased the sump pump failure rider on your homeowners policy as a  safeguard to situations like this.

Another tip to protect your property is to add the sewer and drain backup to your policy as well. While normally there is a limit, all category 3 water (sewage), should be professionally cleanup which is not inexpensive. As I have written before, "an ounce of prevention is worth a pound of cure" a it's always better to be safe than sorry.

Hoarding- A Psychiatric Disorder

8/8/2018 (Permalink)

Biohazard Hoarding- A Psychiatric Disorder This hoarding house in West Hazleton became a biohazard cleanup as well due to both animal and human waste.

According to the American Psychiatric Association, "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces." SERVPRO of Hazleton/Dallas/Harveys Lake has the training and specialized equipment to address any size hoarding situations. A hoarding home can be compounded and become dangerous when a biohazard element is present. Many times animal feces or human waste are a component. In these incidences it is imperative that a professional cleaning company like SERVPRO of Hazleton/Dallas/Harveys Lake be called. We can clean the home and restore it to a safe and healthy living environment. SERVPRO of Hazleton/Dallas/Harveys Lake is proud to serve our local Luzerne County communities.

Toilet Supply LInes-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply LInes-A Common Cause of Water Disasters A broken toilet supply line caused a three story flood at this Dallas home.

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow. SERVPRO of Hazleton/Dallas/Harveys Lake was recently called by the homeowners insurance company to a home in Dallas which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Hazleton/Dallas/Harveys Lake water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Luzerne County communities.

How to Reduce Flood Damage

7/26/2018 (Permalink)

Storm Damage How to Reduce Flood Damage This Hazleton property was damaged by a recent storm. The roof blew off causing extensive indoor flooding.
A broken water pipe filled this business with water damage in Hazleton, PA

Flood season is quickly approaching-Preparedness is the key.


Water-resistant materials can withstand direct contact with floodwaters for at least 72 hours without being significantly damaged and sustaining little more than low cost or cosmetic repair, such as re-painting.


  • Dry flood proofing protects the building by “sealing” the building so flood waters can’t enter:
  • Applying a waterproof coating or membrane to exterior walls.
  • Installing watertight shields over all openings, including windows and doors.
  • Anchoring the building to resist flotation.
  • Strengthening walls to withstand flood water pressures and flood debris.
  • Install a sump pump and foundation drain system.


Protect your property from shallow flooding by adding a waterproof veneer, a brick backed by a waterproof membrane is one example, and sealing all the openings.


Raising electrical system components above the anticipated flood level will help prevent damage to the electrical system and helps avoid the potential for fire from short circuits in flooded systems. All components should be raised at least 1 ft. above the 100-year flood level.


Unanchored fuel tanks outside your property can damage your building or be swept downstream, damaging other properties. The supply line to an unanchored tank in your basement can tear free and fuel can contaminate your basement. Make sure that fuel tanks are properly anchored.


Floodwaters can extensively damage heating, ventilation, and cooling (HVAC) equipment. The extent of the damage depends upon the depth of flooding and how long the equipment is underwater. A good way to protect the HVAC equipment is to move it to an upper floor or build a flood proof wall around the equipment.


Flooding in some areas can cause sewage from sanitary sewer lines to back up through drain pipes. Backflow valves are designed to block drainpipes temporarily and prevent return flow into the house.


Floodwater that enters a well can contaminate it and make the water unsafe to drink. A licensed well drilling contractor can inspect your well and suggest improvements

Hepa-Vacuuming Mold Spores

7/26/2018 (Permalink)

Mold Remediation Hepa-Vacuuming Mold Spores One of our remediation technicians using a hepa-vacuum as part of a mold remediation project.

HEPA Vacuum During Mold Removal and Remediation.

HEPA vacuuming is an important part of mold removal and remediation. SERVPRO of Hazleton/Dallas/Harveys Lake trained mold remediation technicians use powerful HEPA vacuums when they are removing mold. The hepa filter ensures that the mold spores are contained and do not spread.

Here SERVPRO of Hazleton/Dallas/Harveys Lake technicians are using a HEPA vacuum to clean the walls and ceilings of a structure. This specialized piece of equipment prevents the spores from being stirred up and dispersed airborne during the cleaning process. 

If your home or business has a mold intrusion call the Hazleton area leader in mold remediation at (570) 562-6777. We are an IICRC certified firm with the specialized equipment to remediate and clean any size mold problem.

Certified Mold Inspector CMI

7/25/2018 (Permalink)

Mold Remediation Certified Mold Inspector CMI Mike Chrzan is our certified mold inspector. Here doing an air quality test for a customer.

Mold is present everywhere. However, the only definitive way to know if your home or business has a mold problem is to conduct an air quality test. Air quality testing will show types/strains of mold and spore counts. Elevated spore counts as compared to a control sample (usually taken outside), will dictate whether a mold problem exists.
SERVPRO of Hazleton/Dallas/Harveys Lake employs a certified mold inspector which enables us to better serve our customers. We are a one stop mold remediation company, testing to removing. The biggest advantage is to be able to do post testing. This ensures that the remediation process was successful putting the customers mind at ease.
If you think you have a mold infestation, call SERVPRO of Hazleton/Dallas/Harveys Lake, your one stop mold remediation company. proudly serving the Back Mountain and Hazleton areas.

When Disasters Strike

6/19/2018 (Permalink)

Commercial When Disasters Strike This Hazleton manufacturing facility experienced this flooding from a pipe break.

When a disaster strikes your home or business call the name you have come to know and trust. SERVPRO of Hazleton/Dallas/Harveys Lake has the experience, training and equipment to handle any size water, smoke or fire cleanup.

One of the advantages of calling us is that no matter the size of the disaster, SERVPRO of Hazleton/Dallas/Harvey's Lake has the ability to partner with other qualified franchise professionals and/or call our corporate Disaster Response Team. This ensures that your property receives the appropriate attention by qualified restoration professionals.

Recently we were called to dry-out and mitigate  a flooded 100,000 sq ft manufacturing facility in Hazleton. We immediately called our sister franchise SERVPRO of Carbondale/Clarks Summit/Old Forge for assistance. A underground water pipe ruptured causing the entire facility to flood. While it took the resources of several franchises we were able to complete the task with limited business interruption to the satisfaction of both the business owner and insurance company.

So when your property is damaged by smoke, fire or water, call the professionals at SERVPRO of Hazleton/Dallas/Harvey's Lake. We are "Always here to help".

Pipe Break-Commercial Facility-Hazle Twp

6/5/2018 (Permalink)

Commercial Pipe Break-Commercial Facility-Hazle Twp A underground water pipe ruptures causing flooding throughout the 100,000sq ft facility

When an underground water pipe ruptured under this Hazle Twp manufacturing facility water flooded all 100,000sq ft. SERVPRO of Hazleton/Dallas/Harvey's Lake was called to help mitigate the water disaster and limit business interruption. With the help of our local SERVPRO franchises we were able to do enough extracting and drying to at least allow the business to operate on a limited basis the following day.
Water damage this extensive is certainly disruptive and calls for professional mitigation. The water was a category 3 which brings on health concerns and SERVPRO of Hazleton/Dallas/Harvey's Lake has the training and equipment to safely dry and restore this facility.
SERVPRO of Hazleton/Dallas/Harvey's Lake was on-site within 2 hours to begin the assessment and have been working three shifts to ensure that the business interruption is minimized. Emergency services is just one reason that SERVPRO of Hazleton/Dallas/Harvey's Lake is the Back Mountain/Western Luzerne County's leading smoke, fire and water cleanup and restoration company.
As a locally owned and operated business, SERVPRO of Hazleton / Dallas / Harvey's Lake is close by and ready to respond to your flood or water damage emergency.

24/7/365-Emergency Response

5/27/2018 (Permalink)

Commercial 24/7/365-Emergency Response Responding to a commercial smoke issue on Memorial Day weekend.

Disasters know no time, so even on a Memorial day holiday our fire and smoke certified technicians respond to help commercial property owners reduce business interruption.

When a recreational vehicle caught fire in front of a commercial structure smoke poured through the store. Luckily, the elderly couple operating the vehicle were able to get out and the fire companies responding did an outstanding job limiting the building to just smoke damage.

However, since the structure sold food there was a concern regarding safety and SERVPRO of Hazleton/Dallas/Harveys Lake was called to ensure safety and deal with the soot and odor. By responding quickly we were able to help the owner reduce his business interruption on one of his busiest weekends of the year.

SERVPRO of Hazleton/Dallas/Harvey's Lake is 'always here to help". 

Specialty Cleaning-Cat Urine Odor removal

5/15/2018 (Permalink)

Biohazard Specialty Cleaning-Cat Urine Odor removal Pictured is the cat urine stained floor which was sealed and dis-infected to keep the odored from emanating.

While SERVPRO of Hazleton/Dallas/Harveys Lake is known for our cleanup and restoration of smoke, fire and water, we are also skilled in the area of "specialty cleaning". But what is meant by specialty cleaning? I define it as any situation which requires outside help to alleviate it. Whether it be a biohazard cleanup, a hoarding situation or a cat urine problem, our trained technicians can handle the job. Recently we were called to help a family who had a cat urine issue which caused the home to become dangerous. Cat urine is a particularly difficult odor to remove because it embeds itself into soft materials like wood, sheetrock and furniture causing the odor to persist even after wiped clean. In this instance, SERVPRO of Hazleton/Dallas/Harveys Lake sealed the hardwood flooring trapping the odor inside. With the help of a hydroxyl generator and a through cleaning and disinfecting we we were able to make the home safe again. We are proud to serve our local Back Mountain/Western Luzerne County communities: