Fire Damage Restoration Process

SERVPRO of Hazleton/Dallas/Harvey's Lake is a full service restoration company. This means that once the fire damage debris is removed, the soot cleaned and the odor removed, our re-construction division can return to home or business back to it's pre-fire condition. One call, one contractor to handle the job from A to Z.

As the General Contractor, we will work with your insurance company to ensure that the necessary repairs (i.e. scope of work) is agreed upon as per the estimate provided. As a mitigation company we have extensive knowledge of the claims process and established relationships with most of the major insurance carriers. Employing a single contractor helps the entire claim process go smoothly and more efficiently.

SERVPRO of Hazleton/Dallas/Harvey's Lake utilizes a network of licensed skilled tradesmen to ensure the highest quality of workmanship. All will be insured and vetted and have working knowledge of rules, requirements and codes. Our extensive relationships with vendors brings with it the best quality and pricing.

So if your home was damaged by a disaster and needs repairs, call the Hazleton/back Mountain areas leader in smoke, fire and water cleanup and repair at (570) 562-6777 or ask for Vince at (570) 892-0725.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (570) 562-6777

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.