Recent Posts

Preventive Maintenance Programs-Power Washing

5/1/2019 (Permalink)

Building Services Preventive Maintenance Programs-Power Washing We are contracted on a quarterly basis by a local medical facility to power wash the front sidewalk to maintain a professional appearance.

SERVPRO of Hazleton/Dallas/Harvey's Lake offers preventive maintenance programs as a way to help facility managers and property managers be proactive. Pictures above is a quarterly power washing of the front entrance of this Hazleton medical facility. By having a plan in place the facility manager is able to rely on SERVPRO of Hazleton/Dallas/Harvey's Lake to help keep the facility looking sharp.
We also have preventive maintenance plans for dryer duct cleaning that we offer to hotels, hospitals, nursing homes and larger apartment complexes. These plans help ensure that the duct system gets regularly cleaned reducing the risk of a fire.
Call SERVPRO of Hazleton/Dallas/Harvey's Lake for your free quote on a preventive maintenance program and keep your facility safe and clean.

Specialty Cleaning-Removing Cat Odor

5/1/2019 (Permalink)

Biohazard Specialty Cleaning-Removing Cat Odor Cat urine is especially difficult to remove. Many times it requires a sealant to contain the odor. We have the experience and cleaning agents

While SERVPRO of Hazleton/Dallas/Harvey's Lake is known for our cleanup and restoration of smoke, fire and water, we are also skilled in the area of "specialty cleaning". But what is meant by specialty cleaning? I define it as any situation which requires outside help to alleviate it. Whether it be a bio-hazard cleanup, a hoarding situation or a cat urine problem, our trained technicians can handle the job. Recently we were called to help a family who had a cat urine issue which caused the home to become dangerous. Cat urine is a particularly difficult odor to remove because it embeds itself into soft materials like wood, sheet-rock and furniture causing the odor to persist even after wiped clean. In this instance, SERVPRO of Hazleton/Dallas/Harvey's Lake sealed the hardwood flooring trapping the odor inside. With the help of a hydroxyl generator and a through cleaning and disinfecting we we were able to make the home safe again. We are proud to serve our local Back Mountain/Western Luzerne County communities.

24/7/365- Disasters Know No Time Frame

5/1/2019 (Permalink)

Why SERVPRO 24/7/365- Disasters Know No Time Frame We are 'always here to help".

Disasters know no time, so even on a Memorial day holiday our fire and smoke certified technicians respond to help commercial property owners reduce business interruption.

When a recreational vehicle caught fire in front of a commercial structure smoke poured through the store. Luckily, the elderly couple operating the vehicle were able to get out and the fire companies responding did an outstanding job limiting the building to just smoke damage.

However, since the structure sold food there was a concern regarding safety and SERVPRO of Hazleton/Dallas/Harvey's Lake was called to ensure safety and deal with the soot and odor. By responding quickly we were able to help the owner reduce his business interruption on one of his busiest weekends of the year.

SERVPRO of Hazleton/Dallas/Harvey's Lake is 'always here to help". 

Three (3) Ways Water Damage Can Hurt Your Business:

4/26/2019 (Permalink)

Commercial Three (3) Ways Water Damage Can Hurt Your Business: A large manufacturing water disaster at a Hazleton facility in which SERVPRO was called to dry and repair.

3 Ways Water Damage Can Hurt Your Business:

MOLD

In as little as 48 hours after your business has been affected by water damage, mold growth can occur. Not only is mold unsettling to see, but can also pose a serious health threat if left unmanaged. Many Americans suffer from allergies, and nearly a quarter of them are allergic to mold. However, even those without mold allergies can be affected by mold. This means that mold exposure can result in many sick days from employees and clients’ discomfort, and it should be handled professionally immediately by a restoration service.

STRUCTURAL DECAY

Water damage can wear away at the structural integrity of your building. From a client’s perspective, unmaintained water damage demonstrates a poor and unprofessional appearance. With discoloration, cracking, warping, swollen floors, peeling or bubbling paint, and many other visible signs of water damage, you may accidentally be relaying a message of laziness, inefficiency, and inability to solve problems.

DANGER

Not only does structural decay reflect poorly on your business, but water damage can also create a hazardous environment that may be dangerous to your employees and clients. Cracks in foundation, shelves, windows, or door frames, holes in roofs and seals, and swollen floors can challenge the structural integrity of your business and can cause serious damage if neglected over time.

Consultation and Loss Assessment

4/16/2019 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake provides damage assessment and claims review service. Our restoration consultants have the experience needed to address complex damages and the claims resulting from the loss.

When called on site, emergency response and damage consultants quickly assess the situation and assist in the formulation of a recovery protocol designed around expediency, and cost effectiveness.  Utilizing a team approach that includes business managers and insurance professionals, SERVPRO of Hazleton/Dallas/Harvey's Lake Restoration consultants can get your business on the road to recovery in the shortest possible time.  The focus is on identifying the critical path necessary for the resumption of production/operations to minimize downtime.  Unaffected business processes are segregated to allow for the partial resumption of operations when possible.  Damage recovery costs and time frames are prescribed with an understanding of lead times and the impact of business interruption as well as insurance coverage and financial considerations.

 

SERVPRO of Hazleton/Dallas/Harvey's Lake claims consultants are known for their attention to detail.  These individuals go right to the source starting with the investigation of the loss incident and the determination of probable loss effects based on the true extent of property exposure.  Cutting-edge sampling and scientific assessment are used to evaluate the feasibility and proposed risks of property damages. Claims review and reporting is concise and focused on providing the insurance professional with an objective overview of the claim from incident to recovery. With SERVPRO of Hazleton/Dallas/Harvey's Lake property claims consultants, the insurance professional is prepared to make informed and knowledgeable decisions.

 

Disaster Planning

4/10/2019 (Permalink)

Disaster Planning & Training

Immediate response to a natural disaster or catastrophic event is critical in determining whether or not your business survives. At SERVPRO of Hazleton/Dallas/Harvey's Lake, we are here to help you prepare for and respond should the unthinkable happen. The statistics clearly show that response during the first 24 to 48 hours after an event occurs is critical to full recovery. Don’t wait until it’s too late.

Professional Emergency Planning

With SERVPRO of Hazleton/Dallas/Harvey's Lake at your side, you will have access to a team of experienced professionals to help you plan, anticipate, and respond quickly and effectively when your property is damaged. We will custom design your Emergency Readiness Plan – ERP– to suit the individual needs of your property and business.

Our top priority is to ensure business continuity during and after the restoration process, reducing claims and losses. Through our disaster planning services, we will work with you to identify specific needs to limit interruption and disruption to your business.

We will conduct an on-site building inspection and evaluation and identify all critical infrastructure including water shut-off valves, electrical panels, stairwells, elevators, exits, and other pertinent information that can be useful during a disaster. With a SERVPRO ERP, you will receive priority response, as well as 24/7 emergency response.

Polar Vortex 2019

2/1/2019 (Permalink)

Polar Vortex:

SERVPRO of Hazleton/Dallas/Harvey's Lake is in the midst of addressing the prevalence of burst pipes throughout Northeastern Pa. Unfortunately this extreme weather pattern will continue for the next few days exasperating the problem. When this extreme weather pattern changes early next week, we will see a increase in the number of burst pipes. It’s not the freeze but the thaw that causes the disaster.

It is possible that we are unaware of any frozen pipes until it is too late. Whether it be a dishwasher, an infrequent used bathroom or a washing machine, sometimes we are unaware. As proactive as we may be, sometimes things happen and SERVPRO of Hazleton/Dallas/Harvey's Lake is here for those times.

We are available 24/7 to respond to any water disaster resulting from this storm. We have the experienced water restoration technicians and specialized equipment to help make it "Like it never even happened." We are proud to serve our local Back Mountain/Hazleton area communities.

Benefits of Hiring a IICRC Certified Company

1/22/2019 (Permalink)

IICRC (Institute of Inspection Cleaning and Restoration Certificate) Benefit:

The IICRC is a nonprofit certification and Standards Developing Organization (SDO) for the inspection, cleaning and restoration industries. In partnership with regional and international trade associations, the IICRC represents the entire industry. The IICRC is recognized internationally as a knowledgeable industry voice and resource.

Why use a certified technician?

Professional restoration technicians understand the need for quick response. Immediate remediation is key to controlling any escalating costs. The longer the remediation is delayed, the higher the cost of restoration. Certified restorers have the knowledge to test materials and apply the restoration techniques required to return the items to their preloss condition.

If you’re looking to hire a restoration company, look for the IICRC logo and ask for the company's certified membership number.

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise. 

All IICRC Certified Firms must:

Present accurate information to consumers and conduct business with honesty and integrity.

Require a technician on all jobs who has been formally trained and passed all required tests.

Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

Maintain liability insurance to protect all parties in the event of an accident.

Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC actively has relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC service professionals is specified in leading manufacturers’ maintenance brochures and warranties.

SERVPRO of Hazleton/Dallas/Harvey's Lake is an IICRC certified firm. Our membership number is 203810. We follow all IICRC standards in our water, fire and smoke cleanup and restoration as well as our mold mitigation work

Winter Weather Preparation

1/22/2019 (Permalink)

Winter is a volatile season for weather. Depending on where you reside the type and degree of preparation you need to address winter weather may vary. In the south east or southern California, you will not likely have to prepare for severe blizzards, but cold, often freezing weather may still occur. For most of the U.S, preparing for winter weather involves preparing for ice and snow. The blizzard that struck the northeast U.S yesterday and the severe storms that hit before the holidays are examples of how important preparing for winter storms is. From transit shutdowns and road closures to widespread power outages or just arctic temperatures, winter is a trying time and requires ongoing preparatory measures. Here is a brief look at a couple of steps you can take to better prepare yourself for the bitter cold weather.

Maintain a Consistent Temperature Inside

Keeping your home a consistent temperature during the worst of the cold weather will help prevent pipes from freezing and ensure that your appliances continue to function well. Furnaces, water heaters, and plumbing lines all need to be used regularly during the winter to maintain functionality. If you are away for long periods during the winter, make sure to set your thermostat to a consistent, warm temperature. Even though you are not around, it is important to keep your home heated. Set the temperatures moderately–not too high to run up energy costs, but not so cold that your home is adversely affected. If you are away, consider keeping cabinet doors where pipes are housed open to allow warm air circulation to keep them from freezing. Also, consider allowing a small trickle of water to run out of the faucets and down the pipes.

Keep Emergency Supplies

An essential part of adverse weather preparation is to maintain a supply of emergency materials. In the cold of winter, this includes things like alternative heat sources such as generators, lanterns, and portable heaters, or fireplaces. Having a wood burning fireplace can be a great benefit in the winter–particularly if you lose power–but there are other solutions if you don’t. Always ensure that you have plenty of warm bedding and clothing on hand. Keeping a power generator can be a good idea if you have an emergency need for power. These can be useful if power is down for a number of days as well. Beyond heat sources, make sure you have a supply of food for at least one week and plenty of water. Other items such as: flashlights, batteries, first aid kits, shovels, ice melt, and battery or solar powered radios are all good items to have available for a storm.

Beyond keeping a supply of essential items to combat winter weather, monitoring the forecasts and taking caution when leaving the house are all good practices. During a severe storm and arctic temperatures, staying indoors is especially important. The recent scourge of record cold across the U.S is an example of the importance of staying prepared.

SERVPRO of Carbondale/Clarks Summit/Old Forge is Northeastern Pennsylvania leading specialty cleaning company and we are happy to supply you with these simple tips. Should you experience a weather disaster give SERVPRO of Carbondale/Clarks Summit/Old Forge a call. 

Extended Frigid Temperatures

1/22/2019 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's lake is in the midst of addressing the prevalence of burst pipes throughout Northeastern Pa. Unfortunately this extreme weather pattern will continue for the next few days exasperating the problem. When this extreme weather pattern changes early next week, we will see a increase in the number of burst pipes. It’s not the freeze but the thaw that causes the disaster.

It is possible that we are unaware of any frozen pipes until it is too late. Whether it be a dishwasher, an infrequent used bathroom or a washing machine, sometimes we are unaware. As proactive as we may be, sometimes things happen and SERVPRO of Hazleton/Dallas/Harvey's lake is here for those times.

We are available 24/7 to respond to any water disaster resulting from this storm. We have the experienced water restoration technicians and specialized equipment to help make it "Like it never even happened”. We are proud to serve our local Back Mountain/Western Luzerne County community.