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Fire & Water - Cleanup & Restoration

Archived Blog Posts

24/7/365- We are "Always Here to Help"

1/16/2019 (Permalink)

Why SERVPRO 24/7/365- We are "Always Here to Help" 24/7 365- We are "Always here to help"

SERVPRO of Hazleton/Dallas/Harvey's Lake is an emergency services company. That means when a disaster happens we respond 24/7/365. The picture below is of a water disaster that occurred at a local retail establishment which we were dispatched too on a Friday night.

Hazleton area business owners have come to rely on SERVPRO of Hazleton/Dallas/Harvey's Lake to respond in a timely fashion to both reduce secondary damage that any water disaster can cause as well as the downtime for the owners. Business interruption is always a concern and we do our best to minimize that effects.

The SERVPRO of Hazleton/Dallas/Harvey's Lake emergency response team was able to triage this damage and the business was able to remain operable while the damaged was repaired.

Never a Convenient Time for a Disaster

1/16/2019 (Permalink)

Water Damage Never a Convenient Time for a Disaster Commercial water loss in Hazleton, PA

There’s never a convenient time for flooding or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need 24/7/365 at (570) 562-6777

SERVPRO of Hazleton/Dallas/Harvey's Lake  has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

This church in Hazleton, PA had a sprinkler head let go which caused flooding to the property. SERVPRO of Hazleton/Dallas/Harvey's Lake was called in by the insurance company to dry and restore the property. We were on-site within an hour thus limiting the secondary damage. We are #SERVPROReady.

Dryer Fires- Lint Traps

1/16/2019 (Permalink)

Fire Damage Dryer Fires- Lint Traps Lint builds-up causing excessive heat and fire. Clean your lint traps after every use.

Did you know dryer lint is one of the leading causes of dryer failure and house fires? "How is this possible if you are clearing the lint from the filter between uses," might be a question you're asking. That is a great practice to follow, but by no means the only maintenance you can perform to keep your drying running smoothly. We are in the habit of making sure your home remains a safe haven for you and your family, especially concerning fire, as our recent campaign with the American Red Cross attests. So here are a few tips and reasons to go the extra mile when cleaning your dryer.

Yes, removing the lint from your dryer between uses is a great place to start. But did you know fabric softener can affect the usefulness of your lint filter? The next time you finish a load of laundry, remove the lint filter and clean it as you normally would. Next, run water over the filter and see if the water pools. If it does, your filter runs the risk of still clogging despite your efforts. It is an easy enough fix though so don't fret. Use a brush and warm soapy water and gently clean the filter. Try the water technique again until the water runs unimpeded. You are already much safer when running your dryer so congratulations!

Next, unplug your dryer and disconnect the vent hose / line from the dryer. This is where the majority of fires begin - in the exhaust duct. The buildup is usually higher in flexible hoses because of the potential for excess lint to get caught in the ridges. If you can switch from a flexible duct to rigid, we highly recommend you do. Your dryer and home will thank you! Depending on how often you run the dryer, we recommend cleaning at least once a year, but have clients who clean it every season. You can measure your needs based on how much lint you find when you clean, but back to the cleaning! Take your extendable brush and gently extend it into the vent and brush the lint back towards you - pushing it further just makes it harder to reach!

Ensuring the ducts are clean and clear of obstruction is an important step and checking the dryer drum is as well. This one requires a bit more DIY so if you are not comfortable, please call a licensed handyman. Removing the top or front from the dryer (based on where the lint filter is) requires removing a few screws. Once the panel is removed, you can brush and vacuum the drum, being careful around sensitive electrical parts. Make sure to get the lint under, around and behind the unit after cleaning.

Reducing Business Interruption is our goal

1/8/2019 (Permalink)

Commercial Reducing Business Interruption is our goal On-site before the fire company even leaves.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Hazleton/Dallas/Harvey's Lake was recently called to a apartment building fire in West Hazleton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of Hazleton/Dallas/Harvey's Lake, the Back Mountain/Hazleton areas premier smoke, fire and water cleanup and restoration company. 24/7 we are "faster to any disaster".

How to Avoid frozen Pipes

1/8/2019 (Permalink)

Water Damage How to Avoid frozen Pipes Frozen pipe which thawed and burst.

Frozen pipes are unfortunately not uncommon this time of year in Northeastern Pennsylvania. However, this year its has been especially cold and for days at a time which lead to even a greater prevalence of this problem and SERVPRO of Hazleton/Dallas/Harvey's Lake has been extremely busy dealing with the result of when the pipe burst. A water disaster!

Most of these situations can be avoided with a little proactive planning. When the temperatures dip it is important that you keep your heat no colder than 58 degrees. Open up cabinet doors to allow the heat to circulate under sinks. Allow the faucets to drip. Running water is much less likely to freeze.

Insulate exposed pipes, especially ones near an exposed outside walls like basements. Close up all open cracks in the foundation with either caulk or insulation. 

All these tips will improve the chances that pipes will not freeze. And remember, it's the thaw, not the freeze that causes the water damage.

Be proactive and avoid any potential water disasters in in-door flooding.

What to do if your Pipes do Freeze

1/8/2019 (Permalink)

Water Damage What to do if your Pipes do Freeze Ice inside a water line

With this recent extended cold spell throughout northeastern Pa., frozen pipes are not an uncommon problem.  Plumbers are extremely busy helping homeowners deal with this issue. There is a right and wrong way to resolve this problem.

Let's begin by mentioning what not to do. NEVER USE A OPEN FLAME! While this may be tempting, its a fire hazard and SERVPRO of Hazleton/Dallas/Harveys Lake has responded to 2 home fires  in western Luzerne County these past two weeks because of this. No blow torches or open flame heaters period. A fire is not better than a flood!

So what are the acceptable methods for de-thawing frozen pipes. Most experts will recommend using either a blow dryer or heating tape. Both these methods will gradually de-thaw the ice within the lines and allow the water to flow. Ideally you want this process to occur slowly.

An ounce of prevention is worth a pound of cure, but if this should occur be smart and be safe.

Odor Removal After a Fire

12/24/2018 (Permalink)

Fire Damage Odor Removal After a Fire Hydroxyl Generator uses ultra-violet light to eliminate odor molecules thus the smoke smell.

Restoring fires takes specialized skill. It's not as easy as simply cleaning and repairing. Soot and smoke permeate every inch of the affected area including all soft goods and porous materials. Once the odor gets trapped it will remain and remnants of smoke will continue to be noticeable.

The goal of any restoration company is to restore the property back to preloss condition. That means eliminating all the effects of the fire damage including odors. Walls, ceiling, floors, all furniture, contents (including electronics) and clothing must be addressed or risk having a lingering odor. 

Depending on the type of fire, cleaning it improperly will only embed the soot into porous areas causing further damage. All these are reasons to hire a professional restoration company like SERVPRO of Hazleton/Dallas/Harvey's Lake. We have certified fire restoration technicians and the specialized equipment to restore your property back to preloss condition.

Don't attempt to restore your property. Hire a professional to ensure 

Home Fires are Tragic

12/24/2018 (Permalink)

Fire Damage Home Fires are Tragic A recent house fire in Hazleton. Fires are always tragic but around the holidays they become worse.

House fires are tragic! They cause serious interruption to the life of the victims and many times relocation to a temporary residence is required while the home is being repaired.

SERVPRO of Hazleton/Dallas/Harvey's Lake understands the stress, worry and disruption that comes from being a victim of a house fire. We work alongside your insurance company to help facilitate the claims process through the mitigation, restoration and rebuilding process.

There is a science behind the mitigation and restoration process of cleaning a house fire. We are an IICRC certified company with trained fire restoration technicians. It takes specialized equipment and training to ensure that your home is restored back to preloss condition.

In choosing SERVPRO of Hazleton/Dallas/Harvey's Lake as your fire cleanup company you are getting a brand you know, a company you can trust and one with the knowledge and expertise to restore your home. 

Proper Soot Cleaning

12/24/2018 (Permalink)

Fire Damage Proper Soot Cleaning Soot on a kitchen ceiling following a grease fire. Proper cleaning ensures restoration to preloss condition.

Following a small fire, many homeowners want to clean the damage themselves. While this is understandable, it is not recommended. 

Different types of fires require different types of cleaning. For instance, a protein (grease/kitchen) fire cannot simply be wiped clean. (see below) The soot will smear and embedded itself into any porous surfaces including wood and sheet rock making the damage worse. Soot sponges and specialized cleaning chemicals are required.

To make matters worse, as the homeowner you are responsible to reduce any secondary damage let alone damage caused by improper cleaning. in the event, you experience fire, smoke or soot damage always call a professional mitigation company to ensure your home gets restored a preloss condition. SERVPRO of Hazleton/Dallas/Harvey's Lake employees IICRC certified fire restoration technicians to properly clean your home following any fire disaster.

Repair verse Replace

12/24/2018 (Permalink)

Why SERVPRO Repair verse Replace Knowing the proper way to dry a structure saves the homeowner both time and money.

SERVPRO of Hazleton/Dallas/Harvey's Lake believes in the restore versus replace model of restorative drying. What this means is that following any smoke, fire or water disaster we dry/clean and save any item that can be restored back to its original condition.

This is important to know for several reasons. First, it saves time and money by getting the home or business back quicker. Second, it limits any out of pocket expenses by working within the guidelines that the insurance industry sets. Lastly, it can help preserve priceless family heirlooms.

Pictured below is of SERVPRO of Hazleton/Dallas/Harvey's "floating" a carpet to successfully dry and save it, instead of replacing it. By having the airflow both under and over it (floating) helps facilitate the drying process. Creative drying is just one reason that insurance companies rely on companies like us to make their insured whole. If your home or business experiences a smoke, fire or water disaster call the company your insurance company would call.

Hazleton and The Back Mountains Premier Restoration Company

12/24/2018 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake was recently purchased by Kevin Wentling as a second franchise following his success building and growing the Carbondale/Clarks Summit/Old Forge location. This second franchise allows us to service bot Lackawanna and Luzerne counties on a 24/7/365 basis. We are "always here to help".

The Hazleton/Dallas/Harveys Lake will operate out of a satellite office in Sweet Valley, Pa and brings with it experienced IICRC certified restoration technicians and 7 years of experience. There is no job too big and unfortunately we have seen it all. Knowing that your claim is being handled by a company with the specialized training and equipment brings peace of mind. Trust the company your insurance company trusts.

We look forward to earning our place as the premiere smoke, fire and water cleanup and restoration company in Luzerne County and as a positive productive member of the community we serve. When or if your home or business experiences a smoke, fire or water disaster call the company that helps make it "Like it never even happened." (570) 562-6777

Goal of Reducing Business Interruption 24/7/365

12/24/2018 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake is an emergency services company available 24/7/365 to meet any smoke, fire or water disaster. As a part of our agreements with all the major insurance companies we are required to be on-site working within four hours from the notice of initial loss (FNOL). Usually we are there much quicker.

Working from our shop in Sweet Valley, Pa. we can respond to anywhere in the Luzerne County area quickly. And speed in paramount in reducing secondary damage as well as limiting business interruption for all our commercial customers. Our goal is to where ever possible to keep your doors open and your business operating. We understand that downtime equals loss of revenue.

If your business experiences a smoke, fire or water disaster in the middle of the night, call the company that your insurance company trusts and know we will respond. SERVPRO of Hazleton/Dallas/Harvey's Lake is always "here to help"! 

Preventive Maintenance/Service Contracts

12/24/2018 (Permalink)

Why SERVPRO Preventive Maintenance/Service Contracts We offer preventive maintenance programs for dryer duct cleaning, floor care and power washing for commercial customers as a way to improve appearance

As the Back Mountain/Western Luzerne County's leader in specialty cleaning, SERVPRO of Hazleton/Dallas/Harvey's Lake offers preventive maintenance and service contracts for our local manufacturing and industrial partners. We certainly ascribe to the "ounce of prevention is worth a pound of cure" adage. Therefore we offer floor care, office cleaning, high ceiling cleaning, HVAC duct cleaning and dryer duct cleaning on month, quarterly, semi-annually and annually basis. Whether it be do to a lack of resources or skill, SERVPRO of Hazleton/Dallas/Harvey's Lake can help any facility to improve their overall appearance and/or their general safety. Not every facility has a full time janitorial staff or the ability to do high ceiling cleans, we do. We offer the trained personnel and have the specialized equipment to handle the job in a professional and timely manner. Call us for a free estimate. 

24/7 Service to Reduce Business Interruption

12/24/2018 (Permalink)

Commercial 24/7 Service to Reduce Business Interruption Whether it be a holiday or the middle of the night disasters know no time schedule thus either does SERVPRO of Hazleton/Dallas/Harvey's Lake.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Hazleton/Dallas/Harvey's Lake was recently called to a apartment building fire in Hazleton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of Hazleton/Dallas/Harvey's Lake, the Back Mountains/Western Luzerne county's premier cleanup and restoration company. 24/7 we respond.

Fire Cleanup is an Extensive Process

12/24/2018 (Permalink)

Why SERVPRO Fire Cleanup is an Extensive Process Cleaning the outside of a high rise following a fire in Hazleton.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment high rise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Hazleton/Dallas/Harvey's Lake have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Hazleton/Dallas/Harvey's Lake is the Back Mountain/Western Luzerne Counties leader in smoke, fire and water cleanup and restoration. 

SERVPRO-A Specialty Cleaning Company (Pigeon Dung)

12/24/2018 (Permalink)

Why SERVPRO SERVPRO-A Specialty Cleaning Company (Pigeon Dung) A recent pigeon dung cleanup is one reason we are the premier specialty cleaning company

dol buildings become the pigeons playground!

We have all seen pigeons nesting on ledges and using broken windows and open spaces as the entranceway to a warm safe environment inside of a vacant building. Most times we don't think twice about it until it's time to sell or renovate. Then what happens?

Did you know that pigeon dung in large quantities has the potential to cause health issues and is an environmental hazard. technically the building would be a biohazard scene and many times the property owner does not have the resources to address the problem.

SERVPRO of Hazleton/Dallas/Harveys Lake has the specialized personnel and equipment to handle a pigeon dung damaged building. Pictured is a recent job we completed at an abandoned building in Pittston. The cleanup was necessitated when the building was placed on the market to be sold.

As a specialty cleaning company we were able to return the building to a safe environment while ensuring that all the pigeon "doors" were secured. The building can now be sold for a larger asking price. Call us for all your biohazard cleanup concerns.

Preventative Planning-frozen Pipes

12/24/2018 (Permalink)

Water Damage Preventative Planning-frozen Pipes Once a pipe freezes it expands causing it to burst. Pictures is a sprinkler pipe that erupted causing an in door flood.

As I woke up this morning freezing, the thoughts of frozen pipes occurred to me. Winter is the restoration industry's busiest time and busted water pipes are a leading cause. Many times this costly damage could of been prevented with some easy preventive maintenance steps.

1. Pipe wrap to insulate the expose piping in the basement of your home. This is an inexpensive way to be proactive and to ensure that the exposed pipes will not freeze.

2. Seal/insulate all small cracks and openings in your basement. Wires and pipes run inside/out of homes and could leave small open spaces which will permit freezing wind to directly affect an area of pipe. That area could freeze and burst. This again is a simply and cost efficient way to keep the heat inside and the cold out.

3. During those especially freezing nights, let the faucets slowly drip. Running water through the pipes will prevent it from freezing. Also, open cabinet doors under the sinks to allow the home heat to circulate underneath. Again, a few degrees can make a tremendous difference.

SERVPRO of Hazleton/Dallas/Harvey's lake is here to serve the Western Luzerne county for all your smoke fire and water cleanup and restoration needs. We are an emergency services company available 24/7 to help make it "Like it never even happened."

Board up and Tarp Services

12/21/2018 (Permalink)

Fire Damage Board up and Tarp Services Securing the structure following this house fire in Hazleton. Board ups help reduce theft and reduce homeowner liability.

Following a fire, your home may need to be secured. The firefighters in the course of extinguishing the fire may have broken some windows for ventilation purposes or needed to bust the door down to do their job. It's possible the fire ripped through the roof leaving a void. 

As the homeowner, you are responsible to have the home secured. Theft is unfortunately not uncommon following a fire and should someone break in and hurt themselves, it falls back to you.

For all these reasons, SERVPRO of Hazleton/Dallas/Harvey's Lake offers board up and tarping services to fire victims on an emergency services basis. We can secure the property and prevent any possible secondary damage immediately following the fire. 

Pictured below was a large scale tarping we completed for a homeowner in Dallas following a chimney fire. By securing the windows, doors and roof the homeowner was able to safely leave the property and work on securing a temporary residence while the home was being reconstructed.

Christmas Tree Fires

12/19/2018 (Permalink)

This video from National Fire Protection Association (NFPA) shows just how quickly this holiday season can turn from festive to tragic. A Christmas tree fire can turn devastating and deadly within seconds.

SERVPRO of Hazleton/Dallas/Harvey's Lake believes being prepared is the key in avoiding disasters and we are pleased to share this information. We want everyone to have a joyous holiday season and avoid unnecessary disasters, so ensure your Christmas tree is properly hydrated.

However, if your home or business does experience a smoke, fire or water emergency know we are available 24/7, even on the holidays. SERVPRO of Hazleton/Dallas/Harvey's Lake is the Back Mountains area's premier emergency services company proudly serving all of Luzerne County.


Please be cautious this holiday season and water your tree.

https://lnkd.in/ddEPgVf

Chimney and Wood Burner Fire Safety

12/19/2018 (Permalink)

Chimney And Wood burning Fireplace Safety:

A night by the fireplace will keep your heating bill lower and keep you nice and toasty. But wood burning appliances have become the largest source of heating-related fires in U.S. homes, so it’s important to understand how to safely maintain your chimney and fireplace.

Know Your Hearth
Take the time to learn just what kind of chimney and fireplace you have. If you have a freestanding wood burner with a factory-built metal chimney, make sure to have a professional install it or follow the manufacturer’s specific guidelines, as those have been created using the appropriate national standards. Also, be aware of the proper placement of a fireplace in a room. Always have a floor protector below it, and have it extend at least 18 inches on all sides. You don’t want a loose piece of wood to pop out of the fire and end up on the nearby carpet or wall.

With a masonry chimney, always close the screen once the fire is lit. Be especially cautious with your young children, and don’t let them within three feet of any kind of fireplace. Stoke your fire with the poker and andirons, not other pieces of wood. And keep the chimney flue open to ensure that the fire is properly ventilation.

Know Your CreosoteThe most significant thing to consider in regards to chimney safety is creosote. This is a black tar-like residue that collects in the chimney flue from past fires. Creosote is highly combustible, and over time can accumulate thickly enough to start a chimney fire. For this reason, you’ll want to call a chimney sweep at least once a year before the heating season for a professional cleaning.
The sweep should fix any cracks, blockages, or leaks in the masonry or lining of your chimney that could present a future hazard. Inspect your chimney often; a good rule of thumb is to have the chimney cleaned if there is 1/8 inch to 1/4 inch of creosote on the walls or lining. In the meantimeYou can take precautions to avoid further creosote buildup. Only burn seasoned wood. Not all firewood is created equal. You’ll want wood that was cut the previous year and has been stored away since that time. This wood is dark or gray compared to freshly cut, unseasoned “green wood.” It is brittle, has cracks running through each piece, and is quite dry. It will produce the most heat and least amount of creosote.
Avoid slow, smoldering fires. Having more smoke than flame in your fireplace is never good. Reduce the smokiness by not burning newspapers or cardboard for kindling. Cut wood into thin sticks to get the fire going. Also, don’t use lighter fluid because it burns up quickly, leading to more smoke.
Burn everything up. Use a highly efficient fireplace that fully burns all the combustibles and turns everything to dust.
http://learningcenter.statefarm.com/safety-2/home-1/chimney-and-woodburning-fireplace-safety/#sthash.qAbgxA4d.dpuf

SERVPRO of Hazleton/Dallas/Harvey's Lake, Northeastern Pennsylvania premier specialty cleaning company is proud of our relationship with State Farm insurance and is pleased to provide these safety tips. 

Are You Prepared for Heating Season?

10/2/2018 (Permalink)

Fire Damage Are You Prepared for Heating Season? This is an example of improper cleaning when the homeowner inadvertently embedded the soot into the sheetrock causing permanent damage.

Living in Northeastern Pennsylvania, when most of think of winter we think snow, ice and cold and all three of these weather phenomenons translate to heating bills. ChaChing!

Nonetheless a well functioning furnace will not only be more effective and save us money, it will also reduce the chance that it malfunctions and causes a puffback. I got my furnace services yesterday and would recommend that everyone do the same. It's the old adage that "an ounce of prevention is worth a pound of cure".

A puff back occurs when a furnace misfires causing soot to expel from the floorboards (baseboard heat) or radiators (steam heat) covering everything in its path. Whether your furnace be powered by oil or gas it causes a mess. Oily clothes, furniture, childrens toys and kitchen utensils. 

A puffback is normally a covered loss and should be cleaned by a professional restoration company like SERVPRO of Hazleton/Dallas/Harvey's Lake  because it requires specialized training and equipment. I can't tell you the amount of times a homeowner in good faith has attempted to clean his or her home with over the counter cleaning products only to make it worse. Don't make it worse and possible cause damage which is irreversible, call the professionals.

SERVPRO of Hazleton/Dallas/Harvey's Lake has the specialized training and resources to safely clean your soot damaged home following a puffback. We are Lackawanna Counties leader in smoke, fire and water cleanup. 

Flash Flood Watch

9/17/2018 (Permalink)

Storm Damage Flash Flood Watch Florence is upon us. If your home or business experiences water damage, call us. SERVPRO is "always here to help"

The National Weather Center has issued a flash flood watch for parts of Northeast Pennsylvania including Lackawanna and Luzerne Counties. With the ground already saturated, flooding will occur easily.

SERVPRO of Hazleton/Dallas/harveys Lake has been extremely busy dealing with flooded basements from this unprecedented stormy summer.  This rain is certainly not needed and will most certainly cause additional damage to homes and businesses through the county. 

One benefit of SERVPRO is our ability to partner with other local franchises to ensure that your home or business is being mitigated and restored by IICRC certified companies and qualified restoration professionals. No disaster is too large.

if your home or business experiences water damage from this most recent storm call the Back Mountains leader in smoke, fire and water damage cleanup and restoration at (570) 562-6777. SERVPRO is "always here to hel

We Offer Air Quality Testing

9/11/2018 (Permalink)

Mold Remediation We Offer Air Quality Testing Our certified mold inspector, Mike Chrzan conducting an air quality test at a business in Hazleton.

Mold is a living organism and is present everywhere. It has a necessary function in the environment. The goal of mold remediation companies is to ensure that your home or business is safe for living. There are too many strains of mold to mention and some are more harmful than others. That being said, some people are more sensitive to mold than others. The only definitive way to know what type and how prevalent the mold intrusion is, is to conduct air-quality tests. Test can range from hundreds of dollars from an qualified environmental company to several dollars for a home testing kit. Naturally, choose wisely when deciding how best to test the indoor air quality of your home or business. SERVPRO of Hazleton/Dallas/Harveys Lake employs a certified mold inspector who can test your home or business for $90.00/test and with very limited interruption. The test are sent to a qualified lab who sends a detailed report identifying the types of spores as well as the amount present. Once the problem is know, a remediation plan can be developed to make your home or business safe. The few hundred dollars is well worth the piece of mind. Call SERVPRO of hazleton/Dallas/Harveys lake at (570) 562-6777 to discuss having your home or business tested.

The After Affects of the Summer Floods

9/4/2018 (Permalink)

Mold Remediation The After Affects of the Summer Floods Mold as a result of the recent heavy rains and flooding. When water damage is not treated in a timely fashion mold is the result.

It’s the beginning of a new school year and nothing has been more newsworthy than schools being delayed or disrupted due to mold issues. The unprecedented amount of rain has certainly been the major culprit of these issues and SERVPRO is on the scene of several schools throughout the Northeast remediating the problem and making the environment safe for both students and staff.

 Mold has become a generic term used to describe any discoloration found and is often misunderstood.  Mold is present everywhere. The only definitive way to know if your building has a mold issue is to conduct air quality testing. SERVPRO employs a certified mold inspector who can test and determine if an issue is present. We supply the results so that all concern have the documentation needed to ensure safety. Air quality testing costs $90.00/test which is extremely competitive considering many companies charge several hundreds of dollars per test. If elevated levels are found we can help develop a remediation plan and will guarantee a clean post test. We will certified all work.

Truck Mounted Desiccant

8/27/2018 (Permalink)

Commercial Truck Mounted Desiccant Truck Mounted Desiccant for a large scale water restoration project.

SERVPRO of Hazleton/Dallas/Harveys Lake recently completed a large scale restoration project in Scranton, PA where this truck mounted desiccant was utilized to help facilitate the drying process. The affected area was large and by employing the most modern technology we were able to save our customer both time and money. One advantage to using SERVPRO of Hazleton/Dallas/Harveys Lake is our ability to meet any size job. This was a perfect example of a large scale project with a tight timeline that we were able to successfully complete. SERVPRO of Hazleton/Dallas/Harveys Lake is 'Always here to help". As a locally owned and operated business, SERVPRO of Hazleton/dallas/Harveys Lake is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Hazleton community and want to do our part to make our community the best it can be. We are proud to serve our local Luzerne County communities.

Storm Team-Resource for Wide Spread Flooding

8/20/2018 (Permalink)

The rains this past week were unprecedented and have resulted in flooded basements throughout Lackawanna and Luzerne counties. Monday night we fielded over 50 calls on our after hours line and more the following several days.

One advantage SERVPRO provides is our ability to handle widespread storm damage by utilizing other local franchises or by activating our storm teams. In this incidence our storm team was activated which means we called upon franchises throughout the Eastern part of the country to help families recover from this devastating storm. All in all, between the storm team and the Carbondale/Clarks Summit/Old Forge and Hazleton/Dallas/Harveys Lake franchises we were able to help close to 100 families recover from flooded basements. 

Hopefully the area does not experience another storm like this but if it does, know SERVPRO has the experience and resources to address large scale flooding issues. We are "always here to help"

Rain Rain Go Away

8/10/2018 (Permalink)

Storm Damage Rain Rain Go Away Heavy rains have lead to flash flooding and basements filled with water.

Northeastern Pennsylvania has experienced what seems like several weeks of rainy days. From a consistent light rain to violent thunderstorm leading to flash flooding, SERVPRO of Hazleton/Dallas/Harveys Lake is extremely busy helping home and business owners making it "Like it never even happened."

These storms have wreaked havoc in the region overwhelming sump pumps, backing up sewer systems and leading to flooded basements. Most times a homeowners insurance policy will NOT cover outside water in leading to thousands of dollars of out of pocket expenses and the secondary damage as a result of improper cleanup is yet untold.  If your basement does take water install a sump pump. And with sump pump purchased the sump pump failure rider on your homeowners policy as a  safeguard to situations like this.

Another tip to protect your property is to add the sewer and drain backup to your policy as well. While normally there is a limit, all category 3 water (sewage), should be professionally cleanup which is not inexpensive. As I have written before, "an ounce of prevention is worth a pound of cure" a it's always better to be safe than sorry.

Hoarding- A Psychiatric Disorder

8/8/2018 (Permalink)

Biohazard Hoarding- A Psychiatric Disorder This hoarding house in West Hazleton became a biohazard cleanup as well due to both animal and human waste.

According to the American Psychiatric Association, "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces." SERVPRO of Hazleton/Dallas/Harveys Lake has the training and specialized equipment to address any size hoarding situations. A hoarding home can be compounded and become dangerous when a biohazard element is present. Many times animal feces or human waste are a component. In these incidences it is imperative that a professional cleaning company like SERVPRO of Hazleton/Dallas/Harveys Lake be called. We can clean the home and restore it to a safe and healthy living environment. SERVPRO of Hazleton/Dallas/Harveys Lake is proud to serve our local Luzerne County communities.

Toilet Supply LInes-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply LInes-A Common Cause of Water Disasters A broken toilet supply line caused a three story flood at this Dallas home.

Pictured is a broken toilet supply line. This small, innocuous part is a common cause of many residential water disasters. Whether it be a sink or toilet, this part breaks and water flows. The disaster becomes worse when the homeowners are not home and the water continues to flow. SERVPRO of Hazleton/Dallas/Harvey's Lake was recently called by the homeowners insurance company to a home in Dallas which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Hazleton/Dallas/Harvey's Lake water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Luzerne County communities.

How to Reduce Flood Damage

7/26/2018 (Permalink)

Storm Damage How to Reduce Flood Damage This Hazleton property was damaged by a recent storm. The roof blew off causing extensive indoor flooding.
A broken water pipe filled this business with water damage in Hazleton, PA

Flood season is quickly approaching-Preparedness is the key.

BUILD WITH WATER-RESISTANT MATERIALS

Water-resistant materials can withstand direct contact with floodwaters for at least 72 hours without being significantly damaged and sustaining little more than low cost or cosmetic repair, such as re-painting.

DRY FLOOD-PROOF YOUR PROPERTY

  • Dry flood proofing protects the building by “sealing” the building so flood waters can’t enter:
  • Applying a waterproof coating or membrane to exterior walls.
  • Installing watertight shields over all openings, including windows and doors.
  • Anchoring the building to resist flotation.
  • Strengthening walls to withstand flood water pressures and flood debris.
  • Install a sump pump and foundation drain system.

ADD A WATERPROOF VENEER TO EXTERIOR WALLS

Protect your property from shallow flooding by adding a waterproof veneer, a brick backed by a waterproof membrane is one example, and sealing all the openings.

RAISE ELECTRICAL SYSTEM COMPONENTS

Raising electrical system components above the anticipated flood level will help prevent damage to the electrical system and helps avoid the potential for fire from short circuits in flooded systems. All components should be raised at least 1 ft. above the 100-year flood level.

ANCHOR FUEL TANKS

Unanchored fuel tanks outside your property can damage your building or be swept downstream, damaging other properties. The supply line to an unanchored tank in your basement can tear free and fuel can contaminate your basement. Make sure that fuel tanks are properly anchored.

RAISE OR FLOODPROOF HVAC EQUIPMENT

Floodwaters can extensively damage heating, ventilation, and cooling (HVAC) equipment. The extent of the damage depends upon the depth of flooding and how long the equipment is underwater. A good way to protect the HVAC equipment is to move it to an upper floor or build a flood proof wall around the equipment.

INSTALL SEWER BACKFLOW VALVES

Flooding in some areas can cause sewage from sanitary sewer lines to back up through drain pipes. Backflow valves are designed to block drainpipes temporarily and prevent return flow into the house.

PROTECT WELLS FROM CONTAMINATION BY FLOODING

Floodwater that enters a well can contaminate it and make the water unsafe to drink. A licensed well drilling contractor can inspect your well and suggest improvements

Hepa-Vacuuming Mold Spores

7/26/2018 (Permalink)

Mold Remediation Hepa-Vacuuming Mold Spores One of our remediation technicians using a hepa-vacuum as part of a mold remediation project.

HEPA Vacuum During Mold Removal and Remediation.

HEPA vacuuming is an important part of mold removal and remediation. SERVPRO of Hazleton/Dallas/Harveys Lake trained mold remediation technicians use powerful HEPA vacuums when they are removing mold. The hepa filter ensures that the mold spores are contained and do not spread.

Here SERVPRO of Hazleton/Dallas/Harveys Lake technicians are using a HEPA vacuum to clean the walls and ceilings of a structure. This specialized piece of equipment prevents the spores from being stirred up and dispersed airborne during the cleaning process. 

If your home or business has a mold intrusion call the Hazleton area leader in mold remediation at (570) 562-6777. We are an IICRC certified firm with the specialized equipment to remediate and clean any size mold problem.

Certified Mold Inspector CMI

7/25/2018 (Permalink)

Mold Remediation Certified Mold Inspector CMI Mike Chrzan is our certified mold inspector. Here doing an air quality test for a customer.

Mold is present everywhere. However, the only definitive way to know if your home or business has a mold problem is to conduct an air quality test. Air quality testing will show types/strains of mold and spore counts. Elevated spore counts as compared to a control sample (usually taken outside), will dictate whether a mold problem exists.
SERVPRO of Hazleton/Dallas/Harveys Lake employs a certified mold inspector which enables us to better serve our customers. We are a one stop mold remediation company, testing to removing. The biggest advantage is to be able to do post testing. This ensures that the remediation process was successful putting the customers mind at ease.
If you think you have a mold infestation, call SERVPRO of Hazleton/Dallas/Harveys Lake, your one stop mold remediation company. proudly serving the Back Mountain and Hazleton areas.

When Disasters Strike

6/19/2018 (Permalink)

Commercial When Disasters Strike This Hazleton manufacturing facility experienced this flooding from a pipe break.

When a disaster strikes your home or business call the name you have come to know and trust. SERVPRO of Hazleton/Dallas/Harveys Lake has the experience, training and equipment to handle any size water, smoke or fire cleanup.

One of the advantages of calling us is that no matter the size of the disaster, SERVPRO of Hazleton/Dallas/Harvey's Lake has the ability to partner with other qualified franchise professionals and/or call our corporate Disaster Response Team. This ensures that your property receives the appropriate attention by qualified restoration professionals.

Recently we were called to dry-out and mitigate  a flooded 100,000 sq ft manufacturing facility in Hazleton. We immediately called our sister franchise SERVPRO of Carbondale/Clarks Summit/Old Forge for assistance. A underground water pipe ruptured causing the entire facility to flood. While it took the resources of several franchises we were able to complete the task with limited business interruption to the satisfaction of both the business owner and insurance company.

So when your property is damaged by smoke, fire or water, call the professionals at SERVPRO of Hazleton/Dallas/Harvey's Lake. We are "Always here to help".

Pipe Break-Commercial Facility-Hazle Twp

6/5/2018 (Permalink)

Commercial Pipe Break-Commercial Facility-Hazle Twp A underground water pipe ruptures causing flooding throughout the 100,000sq ft facility

When an underground water pipe ruptured under this Hazle Twp manufacturing facility water flooded all 100,000sq ft. SERVPRO of Hazleton/Dallas/Harvey's Lake was called to help mitigate the water disaster and limit business interruption. With the help of our local SERVPRO franchises we were able to do enough extracting and drying to at least allow the business to operate on a limited basis the following day.
Water damage this extensive is certainly disruptive and calls for professional mitigation. The water was a category 3 which brings on health concerns and SERVPRO of Hazleton/Dallas/Harvey's Lake has the training and equipment to safely dry and restore this facility.
SERVPRO of Hazleton/Dallas/Harvey's Lake was on-site within 2 hours to begin the assessment and have been working three shifts to ensure that the business interruption is minimized. Emergency services is just one reason that SERVPRO of Hazleton/Dallas/Harvey's Lake is the Back Mountain/Western Luzerne County's leading smoke, fire and water cleanup and restoration company.
As a locally owned and operated business, SERVPRO of Hazleton / Dallas / Harvey's Lake is close by and ready to respond to your flood or water damage emergency.

24/7/365-Emergency Response

5/27/2018 (Permalink)

Commercial 24/7/365-Emergency Response Responding to a commercial smoke issue on Memorial Day weekend.

Disasters know no time, so even on a Memorial day holiday our fire and smoke certified technicians respond to help commercial property owners reduce business interruption.

When a recreational vehicle caught fire in front of a commercial structure smoke poured through the store. Luckily, the elderly couple operating the vehicle were able to get out and the fire companies responding did an outstanding job limiting the building to just smoke damage.

However, since the structure sold food there was a concern regarding safety and SERVPRO of Hazleton/Dallas/Harveys Lake was called to ensure safety and deal with the soot and odor. By responding quickly we were able to help the owner reduce his business interruption on one of his busiest weekends of the year.

SERVPRO of Hazleton/Dallas/Harvey's Lake is 'always here to help". 

Specialty Cleaning-Cat Urine Odor removal

5/15/2018 (Permalink)

Biohazard Specialty Cleaning-Cat Urine Odor removal Pictured is the cat urine stained floor which was sealed and dis-infected to keep the odored from emanating.

While SERVPRO of Hazleton/Dallas/Harveys Lake is known for our cleanup and restoration of smoke, fire and water, we are also skilled in the area of "specialty cleaning". But what is meant by specialty cleaning? I define it as any situation which requires outside help to alleviate it. Whether it be a biohazard cleanup, a hoarding situation or a cat urine problem, our trained technicians can handle the job. Recently we were called to help a family who had a cat urine issue which caused the home to become dangerous. Cat urine is a particularly difficult odor to remove because it embeds itself into soft materials like wood, sheetrock and furniture causing the odor to persist even after wiped clean. In this instance, SERVPRO of Hazleton/Dallas/Harveys Lake sealed the hardwood flooring trapping the odor inside. With the help of a hydroxyl generator and a through cleaning and disinfecting we we were able to make the home safe again. We are proud to serve our local Back Mountain/Western Luzerne County communities:

Preventive Maintenance Programs-Power Washing

5/9/2018 (Permalink)

Commercial Preventive Maintenance Programs-Power Washing Power washing on a quarterly basis helps this Hazleton medical facility remaining looking sharp.

SERVPRO of Hazleton/Dallas/Harvey's Lake offers preventive maintenance programs as a way to help facility managers and property managers be proactive. Pictures above is a quarterly power washing of the front entrance of this Hazleton medical facility. By having a plan in place the facility manager is able to rely on SERVPRO of Hazleton/Dallas/Harvey's Lake to help keep the facility looking sharp.
We also have preventive maintenance plans for dryer duct cleaning that we offer to hotels, hospitals, nursing homes and larger apartment complexes. These plans help ensure that the duct system gets regularly cleaned reducing the risk of a fire.
Call SERVPRO of Hazleton/Dallas/Harvey's Lake for your free quote on a preventive maintenance program and keep your facility safe and clean.

Fire Smoke Cleanup -Shickshinny, Pa

4/12/2018 (Permalink)

Fire Damage Fire Smoke Cleanup -Shickshinny, Pa A basket of muffins was left on a stovetop which caused smoke damage throughout the house.

Accidents happen! That why we all purchase insurance. When a basket of home made muffins was left on a stove top oven, the result was this kitchen fire in Shickshinny. The homeowners were working and luckily, the neighbors heard the smoke detectors and were able to extinguish the fire before it spread and caused further damage. 

The homeowners insurance company called SERVPRO of Hazleton/Dallas/Harveys Lake to help return the property back to pre-fire condition. In this instance, the fire was relatively small but because it was not caught immediately the entire home suffered smoke damage. Restoration companies are called due to their skill in removing soot and odor from every nook and cranny of the home.

Cleaning a smoke damaged home requires specialized training, materials and equipment to properly restore the home and therefore insurance companies entrust restoration companies like SERVPRO of Hazleton/Dallas/Harveys Lake. If your home experiences a smoky kitchen fire like this one, call a professional restoration like SERVPRO of Hazleton/Dallas/Harveys Lake and let us help you make it "Like it never even happened".

Flooding-An Uncovered Loss

4/3/2018 (Permalink)

Water Damage Flooding-An Uncovered Loss Heavy rains caused this basement to flood in Hazleton, Pa. Floating objects in a basement is never a good thing.

Did you know that when water enters your home from an outside source, more times than not its classified as an uncovered loss. This means that the homeowner has to pay out of pocket for the costs of the water damage and sometimes that can be quite extensive.
If flooding is commonplace it is highly recommended that flood insurance be bought. It is usually not part of your typical homeowners policy and not everyone qualifies for it or can afford it. The worst jobs SERVPRO of Hazleton/Dallas/Harveys Lake restoration technicians mitigate are these uncovered losses, knowing the individual has to pay for the repairs themselves.
Most policies do allow for a rider that will cover sewer and drain backup if the home has a sump pump. A sump pump failure is typically a covered loss and the premium is not prohibitive considering the downside. Sewer and drain backup is highly recommended.
Today, with all this rain and a saturated landscape, SERVPRO of Hazleton/Dallas/Harveys lake has had several calls regarding flooded basements. Wde do our best to attend to each call in a timely fashion with the goal of making the home safe.
if you find your basement flooded, call the water restoration professional at SERVPRO of Hazleton/Dallas/Harveys Lake. We are proud to serve our local Back Mountain and Western Luzerne County communities.

Commercial Cleaning Services

4/2/2018 (Permalink)

Commercial Commercial Cleaning Services A high ceiling clean for a local plastic manufacturer.

As a specialty cleaning company, SERVPRO of Hazleton/Dallas/Harvey's Lake has the experience and expertise to handle all sorts of cleaning projects. Whether it be a small smokey kitchen fire to a high ceiling clean for a large manufacturing, we can help make it "Like it never even happened."

As trained fire restoration technicians, our team is trained in the intrigues of cleaning. That means literally using the appropriate cleaning agents and equipment for each type of job. If we can clean a fire damage building we can certainly clean an office building or a manufacturing facility. 

Many manufacturing facilities just do not have the manpower to handle either a high ceiling cleaning or a top/down terminal clean of the actual building. This is where SERVPRO of Hazleton/Dallas/Harveys Lake can be an asset. Our team will work unconventional hours as to not disrupt the flow of production and has the additional manpower to complete the project in a timely manner.

So whether it be your office or your production floor, SERVPRO of Hazleton/Dallas/Harvey's Lake can clean it. If you don't want to or can't clean it-we will.

Preventive Maintenance Programs-Dryer Duct Cleaning

3/30/2018 (Permalink)

Building Services Preventive Maintenance Programs-Dryer Duct Cleaning A build up of lint can cause a dryer to overheat and ignite a fire. Better to be safe than sorry!

Dryer fires remain a leading cause of all fires and not properly maintaining them is a big factor. When lint builds up in the exhaust duct system, it could cause the dryer to overheat and ignite a fire. This is true for both residential and commercial properties. In most instances, the residential ducts are shorter and with a simple shop vac can easily be cleaned. Commercial properties like hotels, nursing homes and apartment complexes can have a longer and more intrigue duct system and may require a company like SERVPRO of Hazleton/Dallas/Harvey's Lake to clean them. While the dryers in commercial properties are industrial by nature, they certainly are used more frequently leading to a greater need for a preventive maintenance program. SERVPRO of Hazleton/Dallas/Harvey's Lake can offer a quarterly, semi-annually or annual cleaning of the dryer duct system by our certified HVAC technician. Better to be safe than sorry. Call us for a free estimate for your preventive maintenance program and ensure your dryer ducts are properly maintained. We are proud to serve our local Back Mountain and Western Luzerne County communities.

HVAC Duct Cleaning

3/26/2018 (Permalink)

General HVAC Duct Cleaning This is a recent before picture of a HVAC duct system we recently completed. How is your indoor air quality?

As spring slowly comes, it is time to begin thinking about servicing your HVAC system. While we may not yet believe it due to the extended winter, the time will come when it's needed. Servicing the system ahead of time is a way to ensure that it is working properly when it's needed.
An often overlooked part of the HVAC system is the duct work. These need servicing (i.e. cleaning) periodically as well. If your ducts have not been cleaned in awhile, they could be compromising your indoor air quality. Factors such as pets, cigarette smoke or mold issue could affect the air your breath. 
SERVPRO of Hazleton/Dallas/Harvey's Lake. has a certified HVAC technician who can inspect your duct work and determine if a cleaning is beneficial. We use a portable system of whips and brushes to clean the totality of the lines while placing the system under negative pressure. The dust and debris are sent through a hepa filter into a vacuum. We can also seal and deodorize the system.
If your duct work has been left unattended give SERVPRO of Hazleton/Dallas/Harvey's Lake a call. We offer free estimates and will work non-traditional hours to reduce your business interruption. How is your indoor air quality?

Crime Scene Suicide and Bio-Hazard Cleanups

3/21/2018 (Permalink)

Biohazard Crime Scene Suicide and Bio-Hazard Cleanups When cleaning a crime scene or suicide cleanup full personal protective equipment (PPE) is always required.

SERVPRO of Hazleton/Dallas/Harvey's lake is known for our cleanup and restoration of smoke, fire and water disasters. And we certainly do that and do it well. I often use the term "specialty cleaning" when describing what we do simply because we do more than just smoke, fire and water.
This week we received a telephone call from our local police department regarding a "specialty" cleaning project which they did not want to address. A person they arrested who was suspected of having some dangerous diseases, bled in the police car as well as a holding cell. Its situations just like this where companies like SERVPRO of Hazleton/Dallas/Harvey's Lake can help. We have the trained workforce and specialized equipment to safely clean these potentially dangerous situations.
Crime scene, suicide and biohazard cleanups are just another facet of our cleaning capabilities. We continue to partner with local and state police departments as well as first responders in providing a service most don't want to or simply cant handle. 

If you can't clean it, we will!

Prevent Bathroom Mold

3/19/2018 (Permalink)

Mold Remediation Prevent Bathroom Mold Precidicibilty mold is often seen in bathroom areas due to moisture. Here is a home in Hazleton where mold was discovered behind the shower boards.

Mold is a common problem in households and businesses across the world. No matter where you go, you’re bound to come across mold in some capacity. Bathrooms are a breeding ground for mold due to the high amount of moisture in the atmosphere. But it’s not just about a few green spots on the wall. If left alone, mold may spread to other parts of your home, causing severe health problems. How can you prevent mold from developing?

Allow For Proper Ventilation

If you have a large family, the shower may be used several times a day. Steam may spread to every corner of the room multiple times. If the steam stays trapped in one area, mold has a greater chance of developing. To prevent this from occurring, make sure your bathroom has good ventilation. During the warmer months of the year, consider opening a window. Leave the door open a crack if possible. Encourage everyone in the house to take on this habit.

Run Fans after You Shower

It’s not enough to open a window. If you truly wish to keep mold at bay, run fans in the room and the adjoining rooms. Don’t give water a chance to settle. Fans circulate the air and dry any surfaces. In such conditions, mold has a smaller chance of popping up in your bathroom. If you don’t have a fan in your bathroom, the fans in the other rooms can at least keep the mold from spreading. Do this whenever you shower – even during the summer.

Clean the Bathroom At Least Once a Week

Dust is a food for mold. It’s important to wipe away dust at least once a week. Use an all-purpose cleaner for the best results. Spray the sinks, toilet, mirrors, counter tops, and walls. Don’t forget to give attention to the tiles in your tub. It may take some time to get the job done properly, but it’s worth it in the end. Ask a family member or friend for help if you feel you can’t do it alone.

Mold is a real problem, one that people around the planet deal with on a daily basis. But you don’t have to let the mold take over your bathroom. If you know how to prevent it, you can save yourself from stress. The information above can get you started.

SERVPRO of Hazleton/Dallas/Harveys Lake is Luzerne Counties premier mold remediation company. Remember we also do smoke, fire and water cleanup and restoration.

Signs and Symptons of Mold

3/19/2018 (Permalink)

Mold Remediation Signs and Symptons of Mold Above was a recent mold remediation project we completed in Dallas, Pa.

SERVPRO of Hazleton/Dallas/Harveys Lake, Luzerne Counties premier smoke, fire and water cleanup and restoration company, also has the expertise to test and mitigate and potential mold issues. Excessive amounts of mold and certain types of mold may present health concerns. It is essential for the health of you and your family, as well as the protection of your property, to address the issue and arrange for professionals at SERVPRO of Hazleton/Dallas/Harveys lake to conduct mold removal and mold remediation as soon as the presence of mold is identified.

Water damage can cause mold growth in your home or business, therefore it is important to have your water damage cleaned promptly and professionally.

Signs of the presence of excessive mold include:

  • The presence of visible mold.
  • Strong, musty odors.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

SERVPRO-Disaster recovery Team (DRT)

3/19/2018 (Permalink)

Storm Damage SERVPRO-Disaster recovery Team (DRT) A sea of SERVPRO green as we respond to large disaster at a local commercial property

When a natural disaster strikes it can be all too easy to lose hope in light of severe damage and loss. Whether it’s a tornado, hurricane, blizzard or flood – the SERVPRO Disaster Recovery Team can provide help fast.

No Disaster Is Too Big
The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO of Hazleton/Dallas/Harveys Lake smoke, fire, water and flood cleanup professionals are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.

 Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Should a catastrophic storm strike, call (570) 235-1646. SERVPRO of Hazleton/Dallas/Harveys Lake is the Luzerne County's leader in flood and storm cleanup and restoration. We proudly serve the local Hazleton and Back Mountain communities even in the face of a disaster, SERVPRO  of Hazleton/Dallas/Harveys Lake flood cleanup professionals will strive to help make it "Like it never even happened."

Mold Remediation

3/15/2018 (Permalink)

Mold Remediation Mold Remediation Mold is commonly seen in basements like this, since a dark and damp environment is a perfect breeding ground.

Mold infestation is always caused by some moisture issue. Whether it be a broken or burst pipe, excessive humidity or an intrusion from groundwater, excessive moisture needs to be present. Most mold calls we receive are either in basements or crawl spaces since these areas are more apt to have a dark, damp environment which mold spores thrive in. The spores are a living entity which need food and air to live. Once these factors are removed the spores will no longer live and spread. Professional remediation is recommended.

Mold is present everywhere and some strains are helpful to the human race. Most are innocuous unless there is an allergy or other factors which could cause some health issues. Nonetheless, is you see visible signs of mold growth it is always best to have them remediated to avoid having the value of your property diminished or cause issues regarding your employees.

SERVPRO of Hazleton/Dallas/Harveys Lake is an experienced mold remediation company. We follow all IICRC standards when remediating mold and are available throughout Lackawanna and Luzerne counties. We also have a certified mold inspector on staff should an air quality test be required.

Sewer Back-Ups- A Common Occurrence

3/14/2018 (Permalink)

Biohazard Sewer Back-Ups- A Common Occurrence Full Personal Protection Equipment (PPE) should always be utilized when dealing with hazardous situations like sewage.

Luzerne County infrastructure is old. The sewer system fails which causes backups into homes and businesses. This unfortunately is a reality and occurs often. SERVPRO of Hazleton/Dallas Harveys Lake has the training and equipment required to safely mitigate, clean and repair sewage damaged basements.

Sewage water is classified as category 3 water which means there are potential health effects to it and thusly should always be cleaned by a professional cleaning company. If not done properly the secondary effects could be dangerous mold and health problems for the occupants.

Odor is another big issue wirth sewer backups and without the problem equipment could cause a serious disruption to your home or business. Cleanup is the first step but address the air quality is also a function of a proper remediation.

SERVPRO of Hazleton/Dallas/Harveys Lake is a full service specialty cleaning company with the capability to remediate any size sewage backup.

Post Construction Cleaning

3/9/2018 (Permalink)

Commercial Post Construction Cleaning A recent post construction clean we completed for a Hazelton Hotel.

As a specialty cleaning company, SERVPRO of Hazleton/Dallas/Harvey's Lake offers post construction cleaning. Many times contractors either do not have the time or resources to successfully clean once the project is completed. That's where we come in. SERVPRO of Hazleton/Dallas/Harveys Lake has the trained personnel and specialized cleaning products to ensure that the finished project is finished. Hiring a company like SERVPRO of Hazleton/Dallas/Harveys Lake serves several purposes. 1. We have the personnel available to meet short turn around times. We stay unit we are done. 2. If we can clean smoke and soot from a fire damaged home, best be sure we can clean following a construction project. 3. We have the specialized materials and equipment to handle any size cleanup. If your home or business is in the midst of a construction project and need a final cleaning call the cleaning professional at SERVPRO of Hazleton/Dallas/Harveys Lake. We are proud to serve our local Luzerne county communities.

Air Quality Testing

3/7/2018 (Permalink)

Mold Remediation Air Quality Testing Our certified mold tester, Mike Chrzan setting up for an air quality test at this property in Hazleton.

The only definitive way to ascertain whether a mold issue is occurring is by conducting testing. SERVPRO of Hazleton/Dallas/Harveys Lake employs a certified mold tester to better service our customers.

There are several different types of test which a professional remediation company can conduct. As a company we employ the use of the following two.

Air Quality testing: By testing the air quality and comparing the spore counts between the area in question and a controlled sample from outside, we are able to determine if an issue is occurring as well as the type of mold present and spores counts of each strain. Once we have a beginning spore count we are then able to begin the remediation process. A post test will determine whether the air is now clean.

Tape Samples: Tape sampling is used when obvious discoloration is seen. This method will allow the remediation professional to ascertain the type of spores present. This method is helpful in determining the difference between mold and mildew.

SERVPRO of Hazleton/Dallas/Harveys Lake is the leading mold remediation company in Luzerne  County. By offering both testing and remediation we are a one stop call. We are proud to serve our local Luzerne County community.

Emergency Services Company 24/7/365

1/18/2018 (Permalink)

Storm Damage Emergency Services Company 24/7/365 Our team addressing a water loss at a business in Hazleton during the recent snow storm.

Neither rain, sleet nor snow will stop the SERVPRO of Hazleton/Dallas/Harveys Lake team from responding to water disasters throughout Lackawanna and Luzerne Counties. As this extreme cold weather pattern remains in force , our team continues to meet the demand for restoration services of burst water pipes. Drying homes and businesses, making them safe and returning them back to pre-damaged condition is our specialty. Mother nature will continue to wreak havoc throughout Northeastern Pennsylvania and if your home or business experiences a water disaster know that SERVPRO of Hazleton/Dallas/Harveys Lake is available 24/7, 365 days/year to help make it "Like it never even happened."  We are the water restoration serving Lackawanna and Luzerne Counties including all parts of Hazleton.

Large Scale Water Damage

1/15/2018 (Permalink)

Water Damage Large Scale Water Damage This basement flooded with over 5ft of water due to a sprinkler system freezing and bursting. This weather is causing havoc in Luzerne County.

This extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure.
The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Hazleton/Dallas/Harveys Lake was called by the city to address the property.
Large scale water disasters are SERVPRO of Hazleton/Dallas/Harveys Lake specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.

Thermal Imaging

1/11/2018 (Permalink)

Thermal imaging technology allows restoration companies like SERVPRO of Hazleton/Dallas/Harvey Lake the ability to determine exactly what is wet and what is dry. In the most basic of terms, thermal imaging allows you too see an object’s heat radiating off itself. Thermal cameras more or less record the temperature of various objects in the frame, and then assign each temperature a shade of a color, which lets you see how much heat its radiating compared to objects around it.

Colder temperatures are often given a shade of blue, purple, or green, while warmer temperatures can be assigned a shade of red, orange, or yellow. For example, in the image at the top of this post, you’ll notice the person is covered in shades of red, orange, and yellow, while other areas are blue and purple. That’s because he is radiating more heat than surrounding objects.

This technology allow SERVPRO  Hazleton/Dallas/Harveys Lake certified water restoration technicians the ability to concentrate on the wet areas saving time and money by knowing exactly what to address. It also ensues that we do not miss any areas and will also confirm when things are dry ensuring proper and professional mitigation services.

Technology like thermal imaging is just one reason that insurance companies choose SERVPRO of Hazleton/Dallas/Harveys Lake as their chosen restoration company. We are emergency services company available 24/7 throughout the Luzerne County area.

What to do if your pipes freeze

1/3/2018 (Permalink)

Water Damage What to do if your pipes freeze Never use an open flame to de-thaw frozen pipes. Here a great picture of ice within the plumbing lines.

With this recent extended cold spell throughout northeastern Pa., frozen pipes are not an uncommon problem.  Plumbers are extremely busy helping homeowners deal with this issue. There is a right and wrong way to resolve this problem.

Let's begin by mentioning what not to do. NEVER USE A OPEN FLAME! While this may be tempting, its a fire hazard and SERVPRO of Hazleton/Dallas/Harveys Lake has responded to 2 home fires  in western Luzerne County these past two weeks because of this. No blow torches or open flame heaters period. A fire is not better than a flood!

So what are the acceptable methods for de-thawing frozen pipes. Most experts will recommend using either a blow dryer or heating tape. Both these methods will gradually de-thaw the ice within the lines and allow the water to flow. Ideally you want this process to occur slowly.

An ounce of prevention is worth a pound of cure, but if this should occur be smart and be safe.

How to avoid frozen pipes

1/2/2018 (Permalink)

Water Damage How to avoid frozen pipes Pictures is a burst water pipe that caused thousands of dollars in damage in a business in Dallas.

Frozen pipes are unfortunately not uncommon this time of year in Northeastern Pennsylvania. However, this year its has been especially cold and for days at a time which lead to even a greater prevalence of this problem and SERVPRO of Hazleton/Dallas/Harveys Lake has been extremely busy dealing with the result of when the pipe burst. A water disaster!

Most of these situations can be avoided with a little proactive planning. When the temperatures dip it is important that you keep your heat no colder than 58 degrees. Open up cabinet doors to allow the heat to circulate under sinks. Allow the faucets to drip. Running water is much less likely to freeze.

Insulate exposed pipes, especially ones near an exposed outside walls like basements. Close up all open cracks in the foundation with either caulk or insulation. 

All these tips will improve the chances that pipes will not freeze. And remember, it's the thaw, not the freeze that causes the water damage.

Be proactive and avoid any potential water disasters in in-door flooding.

Fire Restoration is an Extensive Process

12/14/2017 (Permalink)

Fire Damage Fire Restoration is an Extensive Process Soot damage from a single apartment fire. Secondary damage is commonplace and is one reason fire mitigation is a costly process.

Fires are tragic. However when they occur around the holidays they become even more so. They disrupt the lives of homeowners, tenants and businesses and can causes thousands of dollars in damage.
One reason, that mitigating fire damage is so timely and costly is that usually there is smoke, soot and water damage resulting from the fire. Here you can see the amount of soot which gathered in the lobby of this apartment highrise after it suffered an apartment fire. Ironically, the actual fire was contained to a single unit but secondary damage to the building was extensive. If this is the damage in the lobby you can image what the adjacent hallways looked like.
Smoke and soot will permeate every nook and cranny of the affected area and without professional mitigation, completely removing the odor might be difficult. Restoration companies like SERVPRO of Hazleton/Dallas/Harveys Lake have certified fire technicians who understand the properties of smoke, soot and odor and are able to come up with the proper remedy. We have the specialized equipment to manpower to handle a fire disaster that affects a large area. the cleanup process is extensive because every floor, wall, ceiling and items within the affected area need to be "touched".
Having the specialized equipment and trained personnel is just one reason SERVPRO of Hazleton/Dallas/Harveys Lake is Luzerne Counties leader in smoke, fire and water cleanup and restoration. 

Reducing Business Interruption

12/13/2017 (Permalink)

Commercial Reducing Business Interruption Response time matters in reducing business interruption. 24/7/365 we answer the call.

One of our primary goals when helping commercial property owners recover from a smoke, fire or water disaster is to respond 24/7 with the express goal of reducing business interruption. The quicker we are able to begin the mitigation process the less time the business needs to remain down. Less downtime, less lost revenue.

SERVPRO of Hazleton/Dallas/Harveys Lake was recently called to a apartment building fire in Hazleton. We responded once the fire was extinguished and were able to begin the process of making the structure safe by extracting all the standing water and removing all potential hazards making the building safe for the tenants to return.

Ensuring a safe environment is one of our primary goals and the first thing we do at any disaster site. In this incidence, once the water was extracted and drying equipment set up we were then able began mitigating the smoke and soot damage. The loss of revenue was reduced due to our certified technicians quick and professional work.

SERVPRO of Hazleton/Dallas/harveys Lake, Western Luzernes county's premier cleanup and restoration company. 24/7 we respond.

Frozen Pipes-Preventive Planning

12/8/2017 (Permalink)

Storm Damage Frozen Pipes-Preventive Planning This is the result of a frozen pipe that burst upon thaw. You can image the amount of damage it caused to a nursing home in Dallas.

As I woke up this morning freezing, the thoughts of frozen pipes occurred to me. Winter is the restoration industry's busiest time and busted water pipes are a leading cause. Many times this costly damage could of been prevented with some easy preventive maintenance steps.

1. Pipe wrap to insulate the expose piping in the basement of your home. This is an inexpensive way to be proactive and to ensure that the exposed pipes will not freeze.

2. Seal/insulate all small cracks and openings in your basement. Wires and pipes run inside/out of homes and could leave small open spaces which will permit freezing wind to directly affect an area of pipe. That area could freeze and burst. This again is a simply and cost efficient way to keep the heat inside and the cold out.

3. During those especially freezing nights, let the faucets slowly drip. Running water through the pipes will prevent it from freezing. Also, open cabinet doors under the sinks to allow the home heat to circulate underneath. Again, a few degrees can make a tremendous difference.

SERVPRO of Hazleton/Dallas/Harveys lake is here to serve the Western Luzerne county for all your smoke fire and water cleanup and restoration needs. We are an emergency services company available 24/7 to help make it "Like it never even happened."

Pigeon Dung Cleanup

12/6/2017 (Permalink)

Commercial Pigeon Dung Cleanup Pigeon dung in large quantities is a environmental hazard and requires a professional cleaning company to restore the property.

Idol buildings become the pigeons playground!

We have all seen pigeons nesting on ledges and using broken windows and open spaces as the entranceway to a warm safe environment inside of a vacant building. Most times we don't think twice about it until it's time to sell or renovate. Then what happens?

Did you know that pigeon dung in large quantities has the potential to cause health issues and is an environmental hazard. technically the building would be a biohazard scene and many times the property owner does not have the resources to address the problem.

SERVPRO of Hazleton/Dallas/Harveys Lake has the specialized personnel and equipment to handle a pigeon dung damaged building. Pictured is a recent job we completed at an abandoned building in Pittston. The cleanup was necessitated when the building was placed on the market to be sold.

As a specialty cleaning company we were able to return the building to a safe environment while ensuring that all the pigeon "doors" were secured. The building can now be sold for a larger asking price. Call us for all your biohazard cleanup concerns.

Board Up and Tarping Services

12/5/2017 (Permalink)

Fire Damage Board Up and Tarping Services A large scale tarp up to secure this Dallas home following a fire.

Following a fire, your home may need to be secured. The firefighters in the course of extinguishing the fire may have broken some windows for ventilation purposes or needed to bust the door down to do their job. It's possible the fire ripped through the roof leaving avoid. 

As the homeowner, you are responsible to have the home secured. Theft is unfortunately not uncommon following a fire and should someone break in and hurt themselves, it falls back to you.

For all these reason, SERVPRO of Hazleton/Dallas/Harveys Lake offers board up and tarping services to fire victims on an emergency services basis. We can secure the property and prevent any possible secondary damage immediately following the fire. 

Pictured below was a large scale tarping we completed for a homeowner in Dallas following a chimney fire. By securing the windows, doors and roof the homeowner was able to safely leave the property and work on securing a temporary residence while the home was being reconstructed.

Preventive Maintenance/Service Contracts

12/3/2017 (Permalink)

Commercial Preventive Maintenance/Service Contracts As part of a general office cleaning we will do VCT stripping and waxing. Let us help the appearance of your facility.

As Western Luzerne County's leader in specialty cleaning, SERVPRO of Hazleton/Dallas/Harveys Lake offers preventive maintenance and service contracts for our local manufacturing and industrial partners. We certainly ascribe to the "ounce of prevention is worth a pound of cure" adage. Therefore we offer floor care, office cleaning, high ceiling cleaning, HVAC duct cleaning and dryer duct cleaning on month, quarterly, semi-annually and annually basis. Whether it be do to a lack of resources or skill, SERVPRO of Hazleton/Dallas/Harveys Lake can help any facility to improve their overall appearance and/or their general safety. Not every facility has a full time janitorial staff or the ability to do high ceiling cleans, we do. We offer the trained personnel and have the specialized equipment to handle the job in a professional and timely manner. Call us for a free estimate. 

Don't Clean Soot Damage Imporoperly

12/3/2017 (Permalink)

Fire Damage Don't Clean Soot Damage Imporoperly This homeowner attempted to clean this ceiling with soap and water only to make matters worse. Grease fires require specialized equipment to properly

Following a small fire, many homeowners want to clean the damage themselves. While this is understandable, it is not recommended. 

Different types of fires require different types of cleaning. For instance, a protein (grease/kitchen) fire cannot simply be wiped clean. (see below) The soot will smear and embedded itself into any porous surfaces including wood and sheetrock making the damage worse. Soot sponges and specialized cleaning chemicals are required.

To make matters worse, as the homeowner you are responsible to reduce any secondary damage let alone damage caused by improper cleaning. in the event, you experience fire, smoke or soot damage always call a professional mitigation company to ensure your home gets restored a preloss condition. SERVPRO of Hazleton/Dallas/harveys Lake employes IICRC certified fire restoration technicians to properly clean your home following any fire disaster.

Home Fires are tragic!

12/1/2017 (Permalink)

Fire Damage Home Fires are tragic! This home fire in Hazleton was caused by a chimney malfunction.

House fires are tragic! They cause serious interruption to the life of the victims and many times relocation to a temporary residence is required while the home is being repaired.

SERVPRO of Hazleton/Dallas/Harvey's Lake understands the stress, worry and disruption that comes from being a victim of a house fire. We work alongside your insurance company to help facilitate the claims process through the mitigation, restoration and rebuilding process.

There is a science behind the mitigation and restoration process of cleaning a house fire. We are an IICRC certified company with trained fire restoration technicians. It takes specialized equipment and training to ensure that your home is restored back to preloss condition.

In choosing SERVPRO of Hazleton/Dallas/Harvey's Lake as your fire cleanup company you are getting a brand you know, a company you can trust and one with the knowledge and expertise to restore your home. 

Removing Odors Following a Fire

12/1/2017 (Permalink)

Fire Damage Removing Odors Following a Fire Pictured is a hydroxyl generator which literally zaps the odor molecules and is used as an aide in eliminating smoke odors following a fire.

Restoring fires takes specialized skill. It's not as easy as simply cleaning and repairing. Soot and smoke permeate every inch of the affected area including all soft goods and porous materials. Once the odor gets trapped it will remain and remnants of smoke will continue to be noticeable.

The goal of any restoration company is to restore the property back to preloss condition. That means eliminating all the effects of the fire damage including odors. Walls, ceiling, floors, all furniture, contents (including electronics) and clothing must be addressed or risk having a lingering odor. 

Depending on the type of fire, cleaning it improperly will only embed the soot into porous areas causing further damage. All these are reasons to hire a professional restoration company like SERVPRO of Hazleton/Dallas/Harvey's Lake. We have certified fire restoration technicians and the specialized equipment to restore your property back to preloss condition.

Don't attempt to restore your property. Hire a professional to ensure the job gets done properly. 

24/7/365 Reducing Business Interruption

11/30/2017 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake is an emergency services company available 24/7/365 to meet any smoke, fire or water disaster. As a part of our agreements with all the major insurance companies we are required to be on-site working within four hours from the notice of initial loss (FNOL). Usually we are there much quicker.

Working from our shop in Sweet Valley, Pa. we can respond to anywhere in the Luzerne County area quickly. And speed in paramount in reducing secondary damage as well as limiting business interruption for all our commercial customers. Our goal is to where ever possible to keep your doors open and your business operating. We understand that downtime equals loss of revenue.

If your business experiences a smoke, fire or water disaster in the middle of the night, call the company that your insurance company trusts and know we will respond. SERVPRO of Hazleton/Dallas/Harvey's Lake is always "here to help"! 

Western Luzerne County Premier Restoration Company

11/28/2017 (Permalink)

SERVPRO of Hazleton/Dallas/Harvey's Lake was recently purchased by Kevin Wentling as a second franchise following his success building and growing the Carbondale/Clarks Summit/Old Forge location. This second franchise allows us to service bot Lackawanna and Luzerne counties on a 24/7/365 basis. We are "always here to help".

The Hazleton/Dallas/Harveys Lake will operate out of a satellite office in Sweet Valley, Pa and brings with it experienced IICRC certified restoration technicians and 7 years of experience. There is no job too big and unfortunately we have seen it all. Knowing that your claim is being handled by a company with the specialized training and equipment brings peace of mind. Trust the company your insurance company trusts.

We look forward to earning our place as the premiere smoke, fire and water cleanup and restoration company in Luzerne County and as a positive productive member of the community we serve. When or if your home or business experiences a smoke, fire or water disaster call the company that helps make it "Like it never even happened." (570) 235-1646

Repair Versus Replace

11/28/2017 (Permalink)

Water Damage Repair Versus Replace Floating this carpet at a water loss in Dallas, allows airflow to travel both under and over it to help facilitate the drying process.

SERVPRO of Hazleton/Dallas/Harvey's Lake believes in the restore versus replace model of restorative drying. What this means is that following any smoke, fire or water disaster we dry/clean and save any item that can be restored back to its original condition.

This is important to know for several reasons. First, it saves time and money by getting the home or business back quicker. Second, it limits any out of pocket expenses by working within the guidelines that the insurance industry sets. Lastly, it can help preserve priceless family heirlooms.

Pictured below is of SERVPRO of Hazleton/Dallas/Harvey's "floating" a carpet to successfully dry and save it, instead of replacing it. By having the airflow both under and over it (floating) helps facilitate the drying process. Creative drying is just one reason that insurance companies rely on companies like us to make their insured whole. If your home or business experiences a smoke, fire or water disaster call the company your insurance company would call.

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