Recent Water Damage Posts

How to Avoid frozen Pipes

1/8/2019 (Permalink)

Water Damage How to Avoid frozen Pipes Frozen pipe which thawed and burst.

Frozen pipes are unfortunately not uncommon this time of year in Northeastern Pennsylvania. However, this year its has been especially cold and for days at a time which lead to even a greater prevalence of this problem and SERVPRO of Hazleton/Dallas/Harvey's Lake has been extremely busy dealing with the result of when the pipe burst. A water disaster!

Most of these situations can be avoided with a little proactive planning. When the temperatures dip it is important that you keep your heat no colder than 58 degrees. Open up cabinet doors to allow the heat to circulate under sinks. Allow the faucets to drip. Running water is much less likely to freeze.

Insulate exposed pipes, especially ones near an exposed outside walls like basements. Close up all open cracks in the foundation with either caulk or insulation. 

All these tips will improve the chances that pipes will not freeze. And remember, it's the thaw, not the freeze that causes the water damage.

Be proactive and avoid any potential water disasters in in-door flooding.

What to do if your Pipes do Freeze

1/8/2019 (Permalink)

Water Damage What to do if your Pipes do Freeze Ice inside a water line

With this recent extended cold spell throughout northeastern Pa., frozen pipes are not an uncommon problem.  Plumbers are extremely busy helping homeowners deal with this issue. There is a right and wrong way to resolve this problem.

Let's begin by mentioning what not to do. NEVER USE A OPEN FLAME! While this may be tempting, its a fire hazard and SERVPRO of Hazleton/Dallas/Harveys Lake has responded to 2 home fires  in western Luzerne County these past two weeks because of this. No blow torches or open flame heaters period. A fire is not better than a flood!

So what are the acceptable methods for de-thawing frozen pipes. Most experts will recommend using either a blow dryer or heating tape. Both these methods will gradually de-thaw the ice within the lines and allow the water to flow. Ideally you want this process to occur slowly.

An ounce of prevention is worth a pound of cure, but if this should occur be smart and be safe.

Preventative Planning-frozen Pipes

12/24/2018 (Permalink)

Water Damage Preventative Planning-frozen Pipes Once a pipe freezes it expands causing it to burst. Pictures is a sprinkler pipe that erupted causing an in door flood.

As I woke up this morning freezing, the thoughts of frozen pipes occurred to me. Winter is the restoration industry's busiest time and busted water pipes are a leading cause. Many times this costly damage could of been prevented with some easy preventive maintenance steps.

1. Pipe wrap to insulate the expose piping in the basement of your home. This is an inexpensive way to be proactive and to ensure that the exposed pipes will not freeze.

2. Seal/insulate all small cracks and openings in your basement. Wires and pipes run inside/out of homes and could leave small open spaces which will permit freezing wind to directly affect an area of pipe. That area could freeze and burst. This again is a simply and cost efficient way to keep the heat inside and the cold out.

3. During those especially freezing nights, let the faucets slowly drip. Running water through the pipes will prevent it from freezing. Also, open cabinet doors under the sinks to allow the home heat to circulate underneath. Again, a few degrees can make a tremendous difference.

SERVPRO of Hazleton/Dallas/Harvey's lake is here to serve the Western Luzerne county for all your smoke fire and water cleanup and restoration needs. We are an emergency services company available 24/7 to help make it "Like it never even happened."

Toilet Supply LInes-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply LInes-A Common Cause of Water Disasters A broken toilet supply line caused a three story flood at this Dallas home.

Pictured is a broken toilet supply line. This small, innocuous part is a common cause of many residential water disasters. Whether it be a sink or toilet, this part breaks and water flows. The disaster becomes worse when the homeowners are not home and the water continues to flow. SERVPRO of Hazleton/Dallas/Harvey's Lake was recently called by the homeowners insurance company to a home in Dallas which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Hazleton/Dallas/Harvey's Lake water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Luzerne County communities.

Flooding-An Uncovered Loss

4/3/2018 (Permalink)

Water Damage Flooding-An Uncovered Loss Heavy rains caused this basement to flood in Hazleton, Pa. Floating objects in a basement is never a good thing.

Did you know that when water enters your home from an outside source, more times than not its classified as an uncovered loss. This means that the homeowner has to pay out of pocket for the costs of the water damage and sometimes that can be quite extensive.
If flooding is commonplace it is highly recommended that flood insurance be bought. It is usually not part of your typical homeowners policy and not everyone qualifies for it or can afford it. The worst jobs SERVPRO of Hazleton/Dallas/Harveys Lake restoration technicians mitigate are these uncovered losses, knowing the individual has to pay for the repairs themselves.
Most policies do allow for a rider that will cover sewer and drain backup if the home has a sump pump. A sump pump failure is typically a covered loss and the premium is not prohibitive considering the downside. Sewer and drain backup is highly recommended.
Today, with all this rain and a saturated landscape, SERVPRO of Hazleton/Dallas/Harveys lake has had several calls regarding flooded basements. Wde do our best to attend to each call in a timely fashion with the goal of making the home safe.
if you find your basement flooded, call the water restoration professional at SERVPRO of Hazleton/Dallas/Harveys Lake. We are proud to serve our local Back Mountain and Western Luzerne County communities.

Large Scale Water Damage

1/15/2018 (Permalink)

Water Damage Large Scale Water Damage This basement flooded with over 5ft of water due to a sprinkler system freezing and bursting. This weather is causing havoc in Luzerne County.

This extreme cold weather pattern continues to wreak havoc upon northeastern Pa. Picture above is a commercial property whose sprinkler system froze and burst causing a tremendous amount of damage. The property owner failed to maintain heat in the building which resulted in several pipe breaks. Since the building was idol the water continues to flow for hours before it began to inundate the structure.
The entire building experienced water damage and the basement filled with approximately 5 ft of water. The damage is extensive and since the property was not properly maintained, insurance will not cover it. SERVPRO of Hazleton/Dallas/Harveys Lake was called by the city to address the property.
Large scale water disasters are SERVPRO of Hazleton/Dallas/Harveys Lake specialty. We have the trained employees and specialized equipment to handle the job. We are able to utilize other SERVPRO franchisees or our corporate disaster response team. No job is too big.

Thermal Imaging

1/11/2018 (Permalink)

Thermal imaging technology allows restoration companies like SERVPRO of Hazleton/Dallas/Harvey Lake the ability to determine exactly what is wet and what is dry. In the most basic of terms, thermal imaging allows you too see an object’s heat radiating off itself. Thermal cameras more or less record the temperature of various objects in the frame, and then assign each temperature a shade of a color, which lets you see how much heat its radiating compared to objects around it.

Colder temperatures are often given a shade of blue, purple, or green, while warmer temperatures can be assigned a shade of red, orange, or yellow. For example, in the image at the top of this post, you’ll notice the person is covered in shades of red, orange, and yellow, while other areas are blue and purple. That’s because he is radiating more heat than surrounding objects.

This technology allow SERVPRO  Hazleton/Dallas/Harveys Lake certified water restoration technicians the ability to concentrate on the wet areas saving time and money by knowing exactly what to address. It also ensues that we do not miss any areas and will also confirm when things are dry ensuring proper and professional mitigation services.

Technology like thermal imaging is just one reason that insurance companies choose SERVPRO of Hazleton/Dallas/Harveys Lake as their chosen restoration company. We are emergency services company available 24/7 throughout the Luzerne County area.

What to do if your pipes freeze

1/3/2018 (Permalink)

Water Damage What to do if your pipes freeze Never use an open flame to de-thaw frozen pipes. Here a great picture of ice within the plumbing lines.

With this recent extended cold spell throughout northeastern Pa., frozen pipes are not an uncommon problem.  Plumbers are extremely busy helping homeowners deal with this issue. There is a right and wrong way to resolve this problem.

Let's begin by mentioning what not to do. NEVER USE A OPEN FLAME! While this may be tempting, its a fire hazard and SERVPRO of Hazleton/Dallas/Harveys Lake has responded to 2 home fires  in western Luzerne County these past two weeks because of this. No blow torches or open flame heaters period. A fire is not better than a flood!

So what are the acceptable methods for de-thawing frozen pipes. Most experts will recommend using either a blow dryer or heating tape. Both these methods will gradually de-thaw the ice within the lines and allow the water to flow. Ideally you want this process to occur slowly.

An ounce of prevention is worth a pound of cure, but if this should occur be smart and be safe.

How to avoid frozen pipes

1/2/2018 (Permalink)

Water Damage How to avoid frozen pipes Pictures is a burst water pipe that caused thousands of dollars in damage in a business in Dallas.

Frozen pipes are unfortunately not uncommon this time of year in Northeastern Pennsylvania. However, this year its has been especially cold and for days at a time which lead to even a greater prevalence of this problem and SERVPRO of Hazleton/Dallas/Harveys Lake has been extremely busy dealing with the result of when the pipe burst. A water disaster!

Most of these situations can be avoided with a little proactive planning. When the temperatures dip it is important that you keep your heat no colder than 58 degrees. Open up cabinet doors to allow the heat to circulate under sinks. Allow the faucets to drip. Running water is much less likely to freeze.

Insulate exposed pipes, especially ones near an exposed outside walls like basements. Close up all open cracks in the foundation with either caulk or insulation. 

All these tips will improve the chances that pipes will not freeze. And remember, it's the thaw, not the freeze that causes the water damage.

Be proactive and avoid any potential water disasters in in-door flooding.

Repair Versus Replace

11/28/2017 (Permalink)

Water Damage Repair Versus Replace Floating this carpet at a water loss in Dallas, allows airflow to travel both under and over it to help facilitate the drying process.

SERVPRO of Hazleton/Dallas/Harvey's Lake believes in the restore versus replace model of restorative drying. What this means is that following any smoke, fire or water disaster we dry/clean and save any item that can be restored back to its original condition.

This is important to know for several reasons. First, it saves time and money by getting the home or business back quicker. Second, it limits any out of pocket expenses by working within the guidelines that the insurance industry sets. Lastly, it can help preserve priceless family heirlooms.

Pictured below is of SERVPRO of Hazleton/Dallas/Harvey's "floating" a carpet to successfully dry and save it, instead of replacing it. By having the airflow both under and over it (floating) helps facilitate the drying process. Creative drying is just one reason that insurance companies rely on companies like us to make their insured whole. If your home or business experiences a smoke, fire or water disaster call the company your insurance company would call.