Recent Posts

Are You Prepared for Heating Season?

10/2/2018 (Permalink)

Fire Damage Are You Prepared for Heating Season? This is an example of improper cleaning when the homeowner inadvertently embedded the soot into the sheetrock causing permanent damage.

Living in Northeastern Pennsylvania, when most of think of winter we think snow, ice and cold and all three of these weather phenomenons translate to heating bills. ChaChing!

Nonetheless a well functioning furnace will not only be more effective and save us money, it will also reduce the chance that it malfunctions and causes a puffback. I got my furnace services yesterday and would recommend that everyone do the same. It's the old adage that "an ounce of prevention is worth a pound of cure".

A puff back occurs when a furnace misfires causing soot to expel from the floorboards (baseboard heat) or radiators (steam heat) covering everything in its path. Whether your furnace be powered by oil or gas it causes a mess. Oily clothes, furniture, childrens toys and kitchen utensils. 

A puffback is normally a covered loss and should be cleaned by a professional restoration company like SERVPRO of Hazleton/Dallas/Harvey's Lake  because it requires specialized training and equipment. I can't tell you the amount of times a homeowner in good faith has attempted to clean his or her home with over the counter cleaning products only to make it worse. Don't make it worse and possible cause damage which is irreversible, call the professionals.

SERVPRO of Hazleton/Dallas/Harvey's Lake has the specialized training and resources to safely clean your soot damaged home following a puffback. We are Lackawanna Counties leader in smoke, fire and water cleanup. 

Flash Flood Watch

9/17/2018 (Permalink)

Storm Damage Flash Flood Watch Florence is upon us. If your home or business experiences water damage, call us. SERVPRO is "always here to help"

The National Weather Center has issued a flash flood watch for parts of Northeast Pennsylvania including Lackawanna and Luzerne Counties. With the ground already saturated, flooding will occur easily.

SERVPRO of Hazleton/Dallas/harveys Lake has been extremely busy dealing with flooded basements from this unprecedented stormy summer.  This rain is certainly not needed and will most certainly cause additional damage to homes and businesses through the county. 

One benefit of SERVPRO is our ability to partner with other local franchises to ensure that your home or business is being mitigated and restored by IICRC certified companies and qualified restoration professionals. No disaster is too large.

if your home or business experiences water damage from this most recent storm call the Back Mountains leader in smoke, fire and water damage cleanup and restoration at (570) 562-6777. SERVPRO is "always here to hel

We Offer Air Quality Testing

9/11/2018 (Permalink)

Mold Remediation We Offer Air Quality Testing Our certified mold inspector, Mike Chrzan conducting an air quality test at a business in Hazleton.

Mold is a living organism and is present everywhere. It has a necessary function in the environment. The goal of mold remediation companies is to ensure that your home or business is safe for living. There are too many strains of mold to mention and some are more harmful than others. That being said, some people are more sensitive to mold than others. The only definitive way to know what type and how prevalent the mold intrusion is, is to conduct air-quality tests. Test can range from hundreds of dollars from an qualified environmental company to several dollars for a home testing kit. Naturally, choose wisely when deciding how best to test the indoor air quality of your home or business. SERVPRO of Hazleton/Dallas/Harveys Lake employs a certified mold inspector who can test your home or business for $90.00/test and with very limited interruption. The test are sent to a qualified lab who sends a detailed report identifying the types of spores as well as the amount present. Once the problem is know, a remediation plan can be developed to make your home or business safe. The few hundred dollars is well worth the piece of mind. Call SERVPRO of hazleton/Dallas/Harveys lake at (570) 562-6777 to discuss having your home or business tested.

The After Affects of the Summer Floods

9/4/2018 (Permalink)

Mold Remediation The After Affects of the Summer Floods Mold as a result of the recent heavy rains and flooding. When water damage is not treated in a timely fashion mold is the result.

It’s the beginning of a new school year and nothing has been more newsworthy than schools being delayed or disrupted due to mold issues. The unprecedented amount of rain has certainly been the major culprit of these issues and SERVPRO is on the scene of several schools throughout the Northeast remediating the problem and making the environment safe for both students and staff.

 Mold has become a generic term used to describe any discoloration found and is often misunderstood.  Mold is present everywhere. The only definitive way to know if your building has a mold issue is to conduct air quality testing. SERVPRO employs a certified mold inspector who can test and determine if an issue is present. We supply the results so that all concern have the documentation needed to ensure safety. Air quality testing costs $90.00/test which is extremely competitive considering many companies charge several hundreds of dollars per test. If elevated levels are found we can help develop a remediation plan and will guarantee a clean post test. We will certified all work.

Truck Mounted Desiccant

8/27/2018 (Permalink)

Commercial Truck Mounted Desiccant Truck Mounted Desiccant for a large scale water restoration project.

SERVPRO of Hazleton/Dallas/Harveys Lake recently completed a large scale restoration project in Scranton, PA where this truck mounted desiccant was utilized to help facilitate the drying process. The affected area was large and by employing the most modern technology we were able to save our customer both time and money. One advantage to using SERVPRO of Hazleton/Dallas/Harveys Lake is our ability to meet any size job. This was a perfect example of a large scale project with a tight timeline that we were able to successfully complete. SERVPRO of Hazleton/Dallas/Harveys Lake is 'Always here to help". As a locally owned and operated business, SERVPRO of Hazleton/dallas/Harveys Lake is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Hazleton community and want to do our part to make our community the best it can be. We are proud to serve our local Luzerne County communities.

Storm Team-Resource for Wide Spread Flooding

8/20/2018 (Permalink)

The rains this past week were unprecedented and have resulted in flooded basements throughout Lackawanna and Luzerne counties. Monday night we fielded over 50 calls on our after hours line and more the following several days.

One advantage SERVPRO provides is our ability to handle widespread storm damage by utilizing other local franchises or by activating our storm teams. In this incidence our storm team was activated which means we called upon franchises throughout the Eastern part of the country to help families recover from this devastating storm. All in all, between the storm team and the Carbondale/Clarks Summit/Old Forge and Hazleton/Dallas/Harveys Lake franchises we were able to help close to 100 families recover from flooded basements. 

Hopefully the area does not experience another storm like this but if it does, know SERVPRO has the experience and resources to address large scale flooding issues. We are "always here to help"

Rain Rain Go Away

8/10/2018 (Permalink)

Storm Damage Rain Rain Go Away Heavy rains have lead to flash flooding and basements filled with water.

Northeastern Pennsylvania has experienced what seems like several weeks of rainy days. From a consistent light rain to violent thunderstorm leading to flash flooding, SERVPRO of Hazleton/Dallas/Harveys Lake is extremely busy helping home and business owners making it "Like it never even happened."

These storms have wreaked havoc in the region overwhelming sump pumps, backing up sewer systems and leading to flooded basements. Most times a homeowners insurance policy will NOT cover outside water in leading to thousands of dollars of out of pocket expenses and the secondary damage as a result of improper cleanup is yet untold.  If your basement does take water install a sump pump. And with sump pump purchased the sump pump failure rider on your homeowners policy as a  safeguard to situations like this.

Another tip to protect your property is to add the sewer and drain backup to your policy as well. While normally there is a limit, all category 3 water (sewage), should be professionally cleanup which is not inexpensive. As I have written before, "an ounce of prevention is worth a pound of cure" a it's always better to be safe than sorry.

Hoarding- A Psychiatric Disorder

8/8/2018 (Permalink)

Biohazard Hoarding- A Psychiatric Disorder This hoarding house in West Hazleton became a biohazard cleanup as well due to both animal and human waste.

According to the American Psychiatric Association, "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or work spaces." SERVPRO of Hazleton/Dallas/Harveys Lake has the training and specialized equipment to address any size hoarding situations. A hoarding home can be compounded and become dangerous when a biohazard element is present. Many times animal feces or human waste are a component. In these incidences it is imperative that a professional cleaning company like SERVPRO of Hazleton/Dallas/Harveys Lake be called. We can clean the home and restore it to a safe and healthy living environment. SERVPRO of Hazleton/Dallas/Harveys Lake is proud to serve our local Luzerne County communities.

Toilet Supply LInes-A Common Cause of Water Disasters

8/3/2018 (Permalink)

Water Damage Toilet Supply LInes-A Common Cause of Water Disasters A broken toilet supply line caused a three story flood at this Dallas home.

Pictured is a broken toilet supply line. Unfortunately this part is a common cause of residential water disasters. The disaster becomes worse when the homeowners are not home and the water continues to flow. SERVPRO of Hazleton/Dallas/Harveys Lake was recently called by the homeowners insurance company to a home in Dallas which had three floors damaged by this exact scenario. This seemingly harmless part which most do not even think about caused thousands of dollars in damage. SERVPRO of Hazleton/Dallas/Harveys Lake water restoration professionals were able to begin the mitigation process and help reduce any secondary damage. Call us for all your water disasters. We are proud to serve our local Luzerne County communities.

How to Reduce Flood Damage

7/26/2018 (Permalink)

Storm Damage How to Reduce Flood Damage This Hazleton property was damaged by a recent storm. The roof blew off causing extensive indoor flooding.
A broken water pipe filled this business with water damage in Hazleton, PA

Flood season is quickly approaching-Preparedness is the key.


Water-resistant materials can withstand direct contact with floodwaters for at least 72 hours without being significantly damaged and sustaining little more than low cost or cosmetic repair, such as re-painting.


  • Dry flood proofing protects the building by “sealing” the building so flood waters can’t enter:
  • Applying a waterproof coating or membrane to exterior walls.
  • Installing watertight shields over all openings, including windows and doors.
  • Anchoring the building to resist flotation.
  • Strengthening walls to withstand flood water pressures and flood debris.
  • Install a sump pump and foundation drain system.


Protect your property from shallow flooding by adding a waterproof veneer, a brick backed by a waterproof membrane is one example, and sealing all the openings.


Raising electrical system components above the anticipated flood level will help prevent damage to the electrical system and helps avoid the potential for fire from short circuits in flooded systems. All components should be raised at least 1 ft. above the 100-year flood level.


Unanchored fuel tanks outside your property can damage your building or be swept downstream, damaging other properties. The supply line to an unanchored tank in your basement can tear free and fuel can contaminate your basement. Make sure that fuel tanks are properly anchored.


Floodwaters can extensively damage heating, ventilation, and cooling (HVAC) equipment. The extent of the damage depends upon the depth of flooding and how long the equipment is underwater. A good way to protect the HVAC equipment is to move it to an upper floor or build a flood proof wall around the equipment.


Flooding in some areas can cause sewage from sanitary sewer lines to back up through drain pipes. Backflow valves are designed to block drainpipes temporarily and prevent return flow into the house.


Floodwater that enters a well can contaminate it and make the water unsafe to drink. A licensed well drilling contractor can inspect your well and suggest improvements